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Best Kept Secrets of Professional IT Managers

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23 November 2021

The exponential growth and evolution of technology have both advantages and disadvantages. 
With innovation at such a rapid rate, everyone in the IT field may encounter challenges they need to overcome. That said, professional IT managers are the centre of this in a business, with a multi-faceted role that impacts all the IT functions of the organisation. 
From managing the technological decisions to evaluating and proactively monitoring various systems, there’s a lot they need to manage.
At Redpalm, due to our expertise in all things IT-related, we understand the importance of an IT manager in handling the department along with its various functions.
Here’s a list of the best kept secrets of professional IT managers that every business or organisation can make the most of.
Let’s take a look!

1. Effectively Manage The Team As Well As The IT Environment

As a professional IT manager, you’re responsible for not only the IT environment of the organisation but also the specialists and other employees of the department.
Successful management occurs only when you effectively manage both areas. 
That said, since many IT managers pay more attention to the technicalities involved with their role, things like teamwork, training, brainstorming and problem solving as a group can often take a backseat.
As a manager, sitting with your employees and taking feedback or recommendations can give you insights on the current working of the department and may lead to new ideas or ways of improvement. 
This means that while focusing on routine technical tasks is important, your job is truly accomplished only when you are also able to effectively manage your department and team.

2. Stay Aware Of The Latest IT Challenges And Trends

While there is constant growth and development in different industries, there are very few areas that evolve as rapidly as IT. This in turn can create various challenges for IT managers that are unique and complex.
Staying up to date with the latest IT trends is something every manager needs to do to be able to predict or anticipate any problems the organisation may face in the near future. With this, being able to deliver appropriate solutions from the technical knowledge they possess becomes easier.
Additionally, while staying up to date with the latest developments in the field of IT is important, making sure to leverage that can make a difference in the way the department functions. 
Since awareness can give you insights on ways your current IT environment can be improved, conducting the necessary audits can help every IT manager find problems or vulnerabilities that they need to work on.

3. Invest In Developing Technical Skills

While audits, backups, and other IT checkups are essential in preventing any issues that could affect the organisation, making sure every person in the department improves their existing skill set should also be prioritised.
The development of IT provides opportunities for developing new skills everyone could benefit from. Training for yourself and your team can equip your department with essential skills that could prove beneficial in several ways.
From staying on top of security threats and risks to improving the efficiency of the current infrastructure, developing new technical skills is always beneficial.
Moreover, even though these skills may not be used daily, staying up to date and refreshing your skills can help in the most unexpected circumstances. Staying on top of this is one of the most important tasks for every IT manager.

4. Know When To Outsource Solutions Or Services

IT professionals and managers have expertise and skills that are implemented in various areas. However, everyone also has their own strengths and weaknesses.
In any IT environment, issues may arise that fall outside the realm of expertise of the manager and their team. That said, it’s important to realise that as an IT manager, not everything needs to be handled in-house.
When a particular project or problem cannot be handled by your team, a manager needs to understand that outsourcing appropriate solutions or services from managed solutions providers like Redpalm can help the organisation greatly.
From effectively handling the problem to saving on time and resources, outsourced IT could be a better solution for an organisation. However, in such cases, always make sure to check on the MSPs experience and portfolio to avoid any additional risks for the business.

Contact Redpalm For Bespoke IT Solutions And Services

Whether you’re a manager looking to outsource IT solutions or improve your current IT environment, at Redpalm, we can help you with whatever you’re looking for.
With years of experience and expertise in different fields of IT including cybersecurity and technology procurement, we can help every organisation improve their current IT environment.
To find out more about our solutions, get in touch with us right away!

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