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ai in it support outsourcing, cyber security professionals developing an AI software

The Rise of AI in Outsourced IT Support – What UK Firms Need to Know

In IT support outsourcing, AI is helping UK firms reduce downtime, cut costs, and scale services without compromising quality. Automation tools handle routine queries while machine learning enhances system monitoring and ticketing efficiency. Adoption concerns are addressed through human oversight and reliable design. Redpalm delivers AI-enhanced MSP support tailored to business needs. [...]

prepare for zero day attacks, person in front of multiple big screens involving global network code for phishing, ransomware, and cyber terrorism search

Cyber Security

How B2B Firms Can Prepare for Zero-Day Attacks in 2025

As a business leader or IT manager, you probably know that technology is a double-edged sword. Although it drives efficiency, [...]

software licensing compliance, IT technicians in a server room analysing data with a laptop and a tablet

Business, General

How to Stay Audit-Ready For Software Licensing Compliance

Ensuring software licensing compliance is crucial for maintaining business continuity and avoiding legal issues. However, software licensing UK regulations can be complex and change frequently, making it challenging to keep everything in order. [...]

small business it needs, cyber security professional using multiple tech gadgets with graphic data

Business, Cyber Security

Small Business IT Needs That Impact Business Continuity

Running a small business successfully involves managing many moving parts, like staff, customers, deadlines, finances, and day-to-day operations. Amidst all this, you may not always find the room to take care of your IT needs. [...]

it sourcing, IT expert helping a person with a query

General

How IT Sourcing Determines the Future of Your Business

Technology is an integral part of almost everything you do in business, from sending emails to managing client data and keeping your teams connected. As technology continues to evolve and grow in complexity, you may find it challenging to keep up. [...]

summer cybersecurity tips, woman on vacation using laptop near a swimming pool

Cyber Security, Uncategorized

4 Must-Know Summer Cybersecurity Tips for Remote Teams

Summer is here, which for businesses means lighter schedules and more employees on holiday or working remotely from different locations. While the flexibility of remote work is highly valuable, it also creates gaps in security awareness that can quietly grow into bigger issues. [...]

it compliance, young IT professional explaining technicalities to a client

Cyber Security

How Small & Mid-Sized Businesses Can Ensure IT Compliance

It’s easy to overlook some aspects of compliance, leading to risks, such as cyber security threats, downtimes, fines, or data breaches. Ensuring that you have secure data management practices in place is key to avoiding these risks. [...]

cyberattack london, side view of a hacker in front of multiple screens stealing information from a firewall

Business, Cyber Security

Cyberattacks Hit High-Profile Retailers – Is Your Business Prepared?

The attack hit multiple retailers across the UK. Reports suggest customer data and internal systems were both affected, with some services going offline while others slowed down. It caused real disruption and raised even bigger questions about cyber security in general. [...]

Learn how IT scalability boosts your operations with our expert guide. Call Redpalm today on 0333 006 3366 to take your IT infrastructure to the next level.

General

A Complete Guide on IT Scalability

Growing a business, whether small or large, requires time and strategic planning to ensure that things are on the right path. As your company expands, your technology needs to keep pace. IT scalability becomes essential to meet this ever-increasing technological demand. [...]

technology mistakes, laptop keyboard with error key instead of shift

Uncategorized

4 Technology Mistakes Small Businesses Make

Technology plays a vital role in ensuring the smooth operation of both small and large-scale businesses. Having the latest technological [...]