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14 December 2021
When it comes to crucial IT issues, it is a given that your IT service provider should communicate proactively to help strengthen your business’ cyber security. This is important because active participation can help you recognise the gaps in your business and manage stalled growth.
At Redpalm, we place strong emphasis on communication as part of our IT solutions. When supporting your business, we work closely with your internal teams to avoid gaps in service so you can maintain a stable IT environment for ongoing business growth.
That has led us to create bespoke IT services that are up-to-date.
In this blog, we’ll cover 4 crucial IT issues that you should be aware of to help confirm that your IT service provider is managing them effectively.
Let’s look at them.
1. Outdated Services
An integral part of taking your business to the next level is fluent IT awareness. Making sure that all parts of your IT environment are up-to-date is very important in any kind of business.
Outdated services stop providing updates and security to your data, exposing your business systems to potential cyber threats.
The use of older versions tends to create vulnerabilities, so make sure you are aware of the version of IT systems that are being installed by your service provider.
2. Performance Review
A professional IT service provider should communicate regularly and keep clients informed about improvements or issues in system performance.
A good service provider should also have the integrity to provide timely and honest performance reviews. This can include statistics that show how your systems are being optimised in line with what was promised.
The mantra of following ‘utmost good faith’ comes into the limelight here, wherein both parties should have direct and open communication.
3. Disaster Recovery Plan Test Runs
Disaster recovery plans are important to maintain the consistency and efficiency of your business. It is most useful when your system breaks down, and the employees are unable to work from the office and cannot access information remotely.
A system breakdown could also create gaps in your IT environment, with high chances of a data breach. This can easily increase the risk of cybercrime, a branch that has been putting businesses at high risk over recent decades.
Redpalm’s disaster recovery plan comes with a foolproof, result-oriented motive, and we ensure you get the best ROI.
4. Advising on Services
Hiring an outside IT service provider is, to some extent, similar to outsourcing. It is when you are shifting a complete segment to an expert.
Redpalm has a team of experienced IT professionals, and when you entrust your IT systems to us, we work to support the steady growth of your business.
As technology continues to advance, we provide a wide range of IT solutions to support a hassle-free business environment.
We’re a team that strives to give you bespoke solutions, and when paired with our assistance, you can rest assured regarding your IT security.
Get in Touch With Redpalm for Expert IT Solutions
The IT environment is the foundation of your business and should be protected at all times. When it comes to taking care of your IT environment, we have what it takes to make your business flourish.
Be it SMEs or large corporations, we customise and cater to all your IT needs. Our services give your employees the flexibility they deserve whilst making sure you are creating a safe work environment for better efficiency and productivity.
Now that you know how important it is to recognise crucial IT issues, you can rely on our team to address them.
Our wide range of services includes technology procurement, vulnerability assessments, endpoint management, and more.
To learn more about our managed IT services, click here or contact us to schedule an appointment today.
