Content Hub
Blog article

Managed IT Services vs SaaS – 4 Evident Differences

In the past few decades, business operations have greatly changed and now majorly rely on technology for the smallest of things.
However, with a fairly complicated business, establishing an in-house IT infrastructure can be incredibly confusing. Therefore, we suggest outsourcing your IT processes to expert IT service providers who can help you run your business more efficiently.
With an exceptional IT support company working day and night to provide you with the best technical support, you don’t have to worry about a thing.
However, when it comes to outsourcing your IT processes, there are generally two forms of service models that you can opt for – Managed IT Services and SaaS (Software as a Service).
These services are adopted by various organisations across the world and everyone has mixed reviews about them.
Through this article, we plan to explore the differences between the two services and answer the question, “Why Choose Managed IT Services?”

Managed IT Services vs SaaS


1. Meaning

Managed IT services involve outsourcing a major part of or sometimes all of your IT operations to an experienced IT support service provider.
Under these services, the third party creates, maintains and manages the entirety of a firm’s IT infrastructure.
This is usually preferred by organisations that would rather have their IT department managed by an expert third-party service provider and focus on other parts of the business.
SaaS is a slightly different service that requires the business to already have an IT infrastructure. 
Under this, a third party provides the business with access to certain applications on a cloud that help them maintain and manage their business operations.
Organisations that have an IT infrastructure but wish to acquire the best applications to maintain their business operations prefer SaaS.

2. Prices

SaaS is a service that works like a subscription model, where you pay only for the software you used based on your scalability. However, the services aren’t as comprehensive and bespoke as managed IT services.
We’re sure you’re asking yourself, “If SaaS is inexpensive, then why choose managed IT services?” Well, here’s why. 
To properly manage your internal IT infrastructure with SaaS, you will need to have internal IT staff, which you won’t need with managed IT services.
A managed service provider helps set up, maintain and operate the entirety of your IT operations. 

3. Services

Managed IT service providers commonly provide monitoring and management services for all your IT systems, devices and operations.
Furthermore, with Redpalm, you can also acquire expert and effective cybersecurity services to protect your business from various cyber threats.
When it comes to SaaS, you receive much less technical support in comparison with managed services. Here the service provider allows you to use various cloud-based applications on a pay-as-you-go basis. 

4. Security

Given the fact that your data is remotely managed by your service provider, the chances of security breaches are low to none with managed IT services.
Your managed service provider may also perform regular risk assessments, remote monitoring and other activities to ensure the safety of your data.
However, with SaaS, your data is hosted on a public cloud, which means you don’t have complete control over it. 

Why Choose Managed IT Services By Redpalm

According to our comparisons, managed IT services are bespoke, holistic, secure and worth the investment. 
Therefore, whether you’re a small business or a large one, it is always a better idea to acquire managed IT support services for your business.
With Redpalm, you have the best IT experts working to protect your business from all cyber threats while ensuring a smooth IT process
Moreover, with years of experience in being the best technology service providers in the country, we aim to provide ultimate customer satisfaction.
To learn more about our services, visit our homepage or contact us now!