Professional Services

Does your IT challenge require specific technical expertise? Trust Redpalm’s professional services team to tackle the problem

As an IT team, you’re busy focusing on the day-to-day needs of your organisation. So when you’re faced with a major IT project requiring specific technical expertise, it’s a good idea to bring in experienced, technically focused IT consultancy.

At Redpalm, we offer a range of professional services – ranging from new deployments to cloud migrations to cyber-security – not to mention IT audits and health checks to confirm that everything’s running smoothly.

We pride ourselves on our technical expertise and our friendly, approachable service.

And you can trust us to help keep you secure. We’re a trusted partner of our regional Cyber Resilience Centre – and a certification body for Cyber Essentials and Cyber Essentials Plus.

Professional services from Redpalm: how we help

At Redpalm, we help you to:

Solve your IT challenge
Our technical expertise means we can focus on your needs – to help solve specific IT challenges. We know every customer is different, so we tailor our solutions to suit.

Find the right IT product
Many IT challenges involve picking the right solution from a vendor. We’ll help you understand what different products can do – or can’t do – to help you find the right one. We don’t want to sell you a solution that isn’t a good fit.

Meet end-to-end goals
We can support you from the moment you come to us with an IT challenge to the moment of handover – with our service including pre-sales consultation, detailed design, implementation and best-practice configuration.

Access ongoing support
Further down the line, we can also offer a range of managed services to help keep your systems updated and configured as they should be – or a regular IT audit or health check to look for issues periodically.

Implement solutions securely
When we implement solutions, we keep cyber-security in mind – as you’d expect from a certification body for Cyber Essentials and Cyber Essentials Plus. Please see our range of cyber-security services.

Learn from our expertise
Sometimes, it can help your IT team if they can shadow us through the implementation process – to help build up your knowledge of a product or solution so that you’re in a much better place to support it. We’re happy for you to do this.

Remote access or on-site assistance
We can work remotely or come to you, according to your needs. There are benefits to working on site, in terms of building relationships and getting things done – but we recognise that many people prefer remote working and we respect that, of course.

Rely on Redpalm
At Redpalm, we pride ourselves on our technical expertise and our friendly, personal service. Please get in touch to find out more.