Redpalm’s Expert Insights on IT Best Practices Strategy
Have you tried to expand your business in the past but ended up hitting a roadblock? Have you wondered what could’ve possibly gone wrong? Have you thought about taking a look at your IT? [...]
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Data Security – 5 Reasons Why SMEs Should Prioritise IT
Let’s admit it - ‘it won’t happen to us’, this is something that the majority of SMEs have assumed when it comes to data breaches. However, if this does happen to you, what next? [...]
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Proactive IT Support – What Does it Mean & Why is it Important?
When it comes to your business, optimising its overall performance to improve your growth rate is integral. Here, proactive IT support can assist you in outperforming your competitors while also enhancing your customer/client experience. [...]
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Redpalm’s Proven IT Strategy to Boost Your Business
Are you planning on growing your business in the next year or so? If the answer is yes, then you’ll probably be integrating various strategies to ensure you achieve the desired success. [...]
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Your Guide to Effective Incident Management Process
Incident management seeks to restore services and disruptions in your IT infrastructure as soon as possible. The management process starts with the identification and reporting of the disruption or error and ends when the issue is resolved by an IT service desk professional. [...]
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Microsoft Cloud Solution Provider (CSP) Overview – Redpalm
“Cloud” is no longer just a buzzword! In fact, it has become the primary method of conducting business for the majority of industries. Additionally, cloud computing solutions are revolutionising the profitability dynamics for system integrators (SI), managed services providers (MSP), and IT distributors by transforming their IT expense from capital to on-demand operating expenditure. [...]
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Cyber Resilience Centre Interview with Simon Bridge
We at Redpalm are proud to announce our Co-CEO, Simon Bridge, has been featured in The Cyber Resilience Centre’s Spotlight series. [...]
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How to Maximise Your Business’s Online Security in 2021
2020 was, without a doubt, the most turbulent year, with the majority of businesses compelled to work from home for extended periods. From the IT perspective, however, this meant just one thing - ensuring that a significant focus was shifted towards keeping businesses up and running at all times! [...]
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4 Tips to Choose the Best IT Service Management Solutions
IT Service Management (ITSM) is a term that refers to implementing, delivering, and managing IT services to meet the needs and requirements of a business. [...]
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RTO & RPO Strategies for Disaster Recovery | Redpalm
Organisations offering crucial services to their customers simply cannot afford extended periods of system and network downtime. Having said that, unexpected issues like natural disasters, human error and power outages can happen at any point in time resulting in the loss of valuable time and services. This is one of the primary reasons why every business should not only have a disaster recovery plan in place but also ensure that it’s frequently tested. [...]
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