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The Future of Remote Collaboration: 7 Trends Shaping the Landscape

13 February 2024

Staying connected is crucial in the current era of hybrid and remote work. As such, many businesses have begun to implement more flexible and powerful collaboration tools and trends. 

The past three years have been extremely transformative for remote working. As remote work environments become the norm, remote collaboration tools have become essential. 

With such a big change in the workplace, it is crucial to stay updated on the latest remote work trends to enhance workplace collaboration as well as improve employee productivity and efficiency.

That’s why, we bring you this article, discussing seven important remote work collaboration trends for 2024.

Let’s get started!

1) Migrating to Cloud-Based Phone Systems

Across the world, many companies are implementing cloud calling – a flexible calling solution powered by Voice Over Internet Protocol (VoIP). This solution allows you to migrate your company’s communication systems to the cloud, making it more convenient to collaborate.

In fact, not only are cloud-based phone systems more flexible, but they also save money with about 82% of businesses reporting cost savings.

Due to the cost-effective nature of cloud-based services paired with their ability to facilitate effective communication, many have begun to actively pursue its benefits. As more businesses take to the cloud, cloud services and hosting have gained greater traction and skyrocketed in popularity.

In conclusion, cloud-based communication is a cost-effective way to easily facilitate company-wide communication while also providing you with a convenient user experience.

2) Improving Transparency in Hybrid Workplaces

Post-pandemic, businesses have begun to embrace a hybrid work culture more openly. Now, employees are able to work from home, the office or on the go.

However, this has made communication between managers and team members more challenging. In certain cases, employees are on different time schedules than their co-workers, making aligning priorities and achieving objectives more complicated. 

Similarly, hybrid workspaces might also lack the clarity of face-to-face communication. This results in barriers between team members and makes it tough to keep stakeholders on the same page. Moreover, it also makes your network less secure. 

To prevent decreased performance as a result of such issues, managed IT services might be an ideal solution. Additionally, you could capitalise on proactive monitoring to stay on top of IT issues, improve security and maximise performance.

3) Generative AI in Collaboration Tools

Ever since ChatGPT was launched, generative AI has made and continues to make a lasting impact. 

With the rapid rise of its popularity, many businesses took notice of it as well. This incited a wave of using generative AI for almost every process from writing software code to composing reports. 

Many collaborative software makers observed the advantage of applying the software to their tools as well. Microsoft, Google and Slack are just a few among the many integrating large language models (LLMs) into their products. 

As a result, this train of thought promises greater enhancements concerning user productivity and collaboration.

4) Collaboration Analytics

In remote work and hybrid environments, digital tools play a vital part in keeping your employees connected. 

One of the main benefits of these applications is their ability to provide data on collaboration patterns. For example, the number of messages sent or meetings attended. As a result, this brings to light any communication bottlenecks that could be present in an organisation.

Once identified, your organisation can actively work to resolve these issues and optimise collaboration.

5) Blending Synchronous and Asynchronous Collaboration

Real-time or synchronous communication is vital for efficient workplace collaboration. However, it is not effective all on its own, asynchronous communication is just as important.

Although nothing new, lately, many asynchronous collaboration tools like email or Loom have gained more significance. Certain tools can even be either synchronous or asynchronous depending on how you use them. 

With the rampant rise of remote work structures, there is a greater need for tools and processes that allow collaboration to occur at different times and speeds. If you have employees working across countries in different time zones, how would real-time collaboration work? 

Not only is asynchronous collaboration compatible with teams working remotely in various time zones, but it also allows you to cater to different communication styles for various tasks and projects.

6) Communication-Enabled Workflows

With remote working, many experience frustration due to the need to constantly switch between apps for different tasks. Your employees could find this to be frustrating as it diverts them from working productively. 

Information overload is a serious cause for concern. With alerts and notifications going off on various devices, workers find it taxing to stay connected while working on multiple tasks and projects. 

Software vendors have noticed this issue and taken strides to place collaboration features directly into the flow of work. This allows for easy collaboration through the apps on which employees spend the majority of their time and, thus streamlines communication.

7) Growing Importance of Cybersecurity

Based on a survey by Cisco, 85% of organisations believe that cybersecurity is much more important now than prior to the pandemic. 

As so much vital work is done remotely, meetings and conference calls have become attractive targets for hackers. As such, more organisations have grown concerned about protecting their privacy. 

Managing cybersecurity risks is a key aspect for every organisation. With the way cyber threats are evolving, a major attack like ransomware, denial of service (DoS) or data theft, could have a harmful impact. 

Since remote work is now more mainstream, there has been a noticeable rise in the importance of cybersecurity services. With the help of cybersecurity services, you can equip your business with the tools it needs to effectively fight against cyber threats and keep your data safe.

Contact Redpalm To Optimise Your Remote Work Collaboration with Managed IT Services

In remote work environments, it’s important to focus not only on how your team communicates but also how they collaborate. 

Remote collaboration may have its hurdles, but they’re easy to overcome with the right help. That’s where we can help your business.

At Redpalm, we provide managed IT services and cybersecurity to not only safeguard your business against cyber threats but also enhance remote collaboration.

Based in Northampton, our experienced IT experts help you make the most of the cloud, offering a choice of platforms and support in developing your cloud collaboration strategy. 

We also offer services like hybrid IT management, vulnerability assessmenttechnology procurement, IT audits and health checks to ensure your business operates smoothly. 

To learn more about our services, click here or contact us to schedule an appointment today!

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