Uncategorized

4 Technology Mistakes Small Businesses Make

8 April 2025

Technology plays a vital role in ensuring the smooth operation of both small and large-scale businesses. Having the latest technological equipment boosts your employees’ productivity, along with the overall customer experience.

That said, small businesses often overlook certain aspects of technology, which can be costly for them in the future. They also typically have more difficulty recovering from technology mistakes than their larger counterparts due to the sustainability challenges faced by small businesses.

So, how do you avoid these technological pitfalls as a small business owner? How do you ensure that your business remains ahead of the curve? The answer is to educate yourself on the common technological challenges small businesses face and take proactive steps to tackle them.

You’ll have an easier time making informed technological decisions once you understand what these challenges are. In this guide, we’ll explore four common mistakes that lead to technology failures in business.

1. Ignoring Data Security

Due to a small business’ limited resources, they become a prime target for cyber criminals, who continue to develop more advanced tactics to exploit vulnerabilities. Without robust security measures in place, even minor oversights can lead to severe financial losses and reputational damage.

Securing your data is paramount if you want to prevent data breaches and ensure the continuity of your business. Failure to prioritise data security puts your business at risk of being exposed to cyber attacks like phishing scams and ransomware.

To protect your business from these threats, take steps to enhance your cyber security and ensure that only your employees have access to your system. You can do this by regularly evaluating your system’s permissions, enabling 2FA, training your employees on safe browsing practices, and encrypting sensitive data.

2. Using Outdated Software

Technology failures become prevalent in small businesses when their software applications are outdated. This is because old software versions typically lack the latest security patches, leaving your system vulnerable to attacks.

You can identify the impact of using outdated software on your device through various signs. These signs include unusually slow performance, frequent crashes, suspicious pop-up ads, and compatibility issues with newer technologies.

To avoid technology mistakes like this, you can enable automatic updates where possible to ensure you’re always protected. For applications that don’t involve automatic updates, set a reminder to manually update them after regular intervals. Evaluate your operating system annually and upgrade to the latest versions for better security and functionality.

3. Neglecting Cloud Backup Solutions

One of the most common technology mistakes that small businesses make involves not leveraging cloud backup solutions. Losing critical data due to accidental deletion or cyber attacks can cause significant damage to your business, making it crucial to have a cloud backup.

If you’re relying solely on physical hard drives or local servers to store data, your business is exposed to potential data loss. For instance, sensitive customer information can be lost due to the factors mentioned above, which could disrupt your operations.

Cloud backup solutions are a must-have to prevent your data from being lost. They automatically store your data off-site and schedule regular backups to ensure easy recovery in case of any loss.

If you’re looking for a reliable cloud computing service provider in Northampton, you can check out Redpalm’s public cloud, redCLOUD.

4. Skipping Regular IT Audits & Maintenance

Oftentimes, small business owners neglect regular IT health checks or evaluations because they don’t see any immediate faults in their systems. However, failing to assess your IT infrastructure regularly can lead to long-term vulnerabilities, causing inefficiencies.

By proactively monitoring your IT services, you can recognise these vulnerabilities in advance, allowing you to implement the correct measures before they escalate. This minimises downtime and improves the overall performance of your system.

If you’re a small business owner, don’t skip regular IT audits as they can identify potential security gaps early on and help you to avoid unexpected system failures. They also ensure your business remains compliant with industry standards.

Contact Redpalm to Avoid Technology Mistakes

Using the latest technology can be a game-changer for your business. It’s key to not remain fixated on older methods and adapt to technological advances to ensure your business stays ahead of the competition.

Now that you know about the common technology mistakes small businesses often make, you may be looking for expert IT guidance. That’s where Redpalm comes in.

Redpalm is a managed service provider (MSP) and a trusted cyber security partner. We equip your business with advanced IT infrastructure to swiftly identify and neutralise any security risks.

Our wide range of services includes IT audits and health checks, technology procurement, vulnerability assessments, endpoint management, and more.To learn more about our managed IT services, click here or contact us to schedule an appointment today

Latest From The Blogs

supply chain cyber security, Redpalm's expert evaluating security threat analysis
Cyber Security

How to Vet Your Supply Chain – A Cyber Security Checklist for SMEs

Supply chain cyber security is about managing the risks posed by third-party suppliers who have access to your systems or data. Businesses should prioritise high-risk suppliers, assess access and data handling, verify security standards with evidence, and apply proportionate controls with regular reviews to reduce the likelihood and impact of supplier-led cyber incidents. Call Redpalm to protect your business from supply chain risks today.

Read More
Cyber Security

Our Top 4 Cyber Security Trends to Watch Out for in 2026

With several businesses adopting online strategies and moving the bulk of their operations online in the past few years, implementing robust cyber security measures has become essential to reducing operational and data risks.

Read More
cloud migration mistakes, Redpalm's experts working from their headquarters
Cyber Security

4 Cloud Migration Mistakes Managed IT Services Help You Avoid

Cloud migrations commonly fail due to weak planning, unmanaged security and compliance risks, unoptimised lift and shift approaches, and a lack of post-migration oversight. Addressing these issues through structured strategy, workload optimisation, and ongoing cost and security management reduces disruption, controls spend, and ensures cloud environments support long-term business operations. Call us to learn more about our cloud services today.

Read More
choosing it supplier, engineering team in the server room viewing a security breach alert
Uncategorized

The Real Cost of Choosing the Wrong IT Supplier

Selecting the wrong IT supplier can lead to significant financial, operational, and strategic challenges. Poor decisions can lead to system failures, overspecified or misaligned solutions, productivity loss due to inadequate support, and limited scalability. Strategic supplier selection ensures reliable systems, efficient workflows, and flexible technology that support long-term business growth and continuity.

Read More
cyber risk ownership board UK, 3 professionals gathering around a laptop in a sleek office setting
Cyber Security

Who Owns Cyber Risk in Your Business? A Guide for UK Boards

Read More
it outsourcing regulated sectors, close-up image of a businessman holding a tablet with an abstract sketch of digital regulation
Hybrid IT

What Regulated UK Industries Should Know About IT Outsourcing

Regulated sectors rely on IT outsourcing to maintain compliance, secure sensitive data, and keep essential systems running reliably. Financial services, healthcare, legal, and manufacturing organisations use external expertise to reduce risk, strengthen continuity, and manage complex infrastructure. Effective outsourcing supports operational demands while meeting strict regulatory obligations across specialised industries.

Read More
hybrid IT workload placement, two system managers in a server room
Hybrid IT

How to Create the Right Hybrid IT Workload Placement Strategy

Hybrid IT workload placement involves assigning applications and data to the most appropriate environment, such as cloud, on-premises or edge, based on factors like performance, latency, compliance and cost. A structured framework helps avoid common pitfalls, including vendor lock-in and poor scalability, enabling IT teams to make informed, secure and flexible infrastructure decisions.

Read More
ai threats cyber security, close up shot of a notebook used by IT professionals to run AI software
Cyber Security

Why AI-Generated Threats Are Outsmarting Old-School Security Controls

AI-driven cyber threats now use deepfakes, adaptive malware, and autonomous tools to bypass legacy defences. UK businesses are increasingly targeted, with reported breaches involving AI impersonation and data extraction. Traditional controls can’t keep up with these evolving threats. Effective protection requires AI-assisted detection, multi-layered strategies, and external support from cyber-focused managed service providers.

Read More
IT outage disaster recovery plan, a person working on a laptop in a data centre
Cyber Security

Can You Recover from a Major IT Outage in Under 2 hours?

If you don’t have a disaster recovery plan for your business yet, you might still have key questions about disaster recovery plans. Is it possible to recover from a major IT outage in 2 hours in the UK? Can any plan be strong enough to allow for a 2-hour IT recovery? These are the questions that we’ll be addressing in this blog. We’ll explain what fast disaster recovery in the UK looks like and how you can plan to quickly resolve your issues.

Read More
Cyber Security

Is Your Business Ready for the End of Windows 10 Support?

In this blog, we’ll explain what the end of Windows 10 support means for businesses, covering the risks, technology challenges, and how your business can stay secure with the right support.

Read More