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IT Vs. Infrastructure Monitoring: Matching Solutions to Your Needs

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5 September 2023

Are you worried about keeping your business’ digital assets safe from the ever-evolving cyber threats? 

Consider a busy city, where every building, road and vehicle is interconnected within a network. To maintain order, the city is constantly regulated by traffic signals and surveillance cameras. Similarly, if your organisation consists of a complex web of networks and systems, ensuring both security and its smooth operation requires proactive business monitoring.

Business monitoring is a process of gathering, studying and acting on the analysed information, helping you understand how well your business is performing and if the operations are being conducted smoothly. This important process ensures all your business operations and daily activities are completed without interruptions. 

There are a plethora of monitoring tools and solutions available, each serving different purposes and addressing specific aspects of a business’ operational efficiency and performance. Yet, with all of this choice, how do you choose the perfect solution for your business? There’s no straightforward answer to this question, as it depends on your business’ objectives and requirements. 

However, to make your decision easier, we will explore the two verticals of business monitoring, namely – IT and infrastructure monitoring. Uncovering the essential distinctions between these two critical monitoring approaches, we will help you choose the best option for your business!

Let’s get started!

What is IT Monitoring?

IT monitoring mainly focuses on the health, performance and security of your company’s entire digital perimeter. It oversees everything involved in your IT environment, from the websites you explore and the apps you rely on to the computers and servers you use. 

Using various activities and tools to track the performance of your software, applications, networks and devices, this vigilant approach ensures they all work smoothly and stay secure.

Another interesting fact about IT monitoring is that it offers different levels of depth and sophistication, catering to different aspects of a company’s digital setup. These levels can be divided into two categories – basic and advanced monitoring. 

Basic monitoring is for checking simple things like if your devices or servers are working properly. Whereas advanced monitoring gets super detailed by diving into things like how fast your apps respond to users, how many times an application is running, and if there are any errors that need to be resolved.

Who Needs It? 

If your business relies heavily on technology to carry out most of its operations, IT monitoring is an ideal choice. IT Monitoring is most beneficial for businesses with e-commerce websites, software development companies, or online service providers. 

Additionally, if your business uses various software applications, IT monitoring ensures that all of them work optimally. To sum it up, if your business is heavily based on tech and the internet, IT monitoring is a must-have. 

What is Infrastructure Monitoring?

Infrastructure monitoring, when compared to IT monitoring, takes care of the physical and virtual components that run your organisation’s IT environment. Whilst IT monitoring concentrates on the performance of software, Infrastructure monitoring ensures your hardware resources are reliable and efficient. 

This vertical of monitoring is super important for supporting and optimising IT operations. It focuses on tasks like checking if your servers are healthy, if they’re using their resources efficiently and if the hardware is performing properly. All of this helps prevent system crashes and other issues that can lead to downtime.

Infrastructure monitoring can be divided into the following three categories – network, storage and database monitoring. Network monitoring takes care of your networking equipment like routers and switches, making sure they work well, spotting problems and planning for growth.

Additionally, storage monitoring handles data storage, keeping it organised, safe and efficient. Lastly, database monitoring ensures your databases are healthy, run fast and are secure. 

Who Needs It? 

If your business relies on extensive physical machinery and production lines, choose infrastructure monitoring. This approach of monitoring is ideal for data centres and hosting providers, logistics and transportation, construction, engineering businesses and more. 

Additionally, it has the capacity to pick up on outages or slow performance, so your operations stay up and running without interruptions. Simply put, infrastructure monitoring is important for businesses that depend on physical assets, machinery and facilities to deliver their products or services successfully. 

Which is the Perfect Match for Your Organisation?

Choosing between IT monitoring and infrastructure monitoring is like picking the right tool for the job.

IT Monitoring is a big umbrella that covers everything from apps to networks. If your organisation uses a lot of different software and services, and relies heavily on tech, IT monitoring is a great solution.

On the other hand, infrastructure monitoring is useful if you want to ensure your machines are running perfectly. If your business operations are focused heavily on machinery, infrastructure monitoring is your match. 

Sometimes, it’s not about choosing one over the other, but utilising both for maximum impact. Combining IT and infrastructure monitoring may be the winning strategy to take your business to the next level. 

Contact Redpalm for a Robust IT and Infrastructure Monitoring Strategy!

With the help of the points discussed in this blog, you are now well informed to make the best decision for your business. If you are after a blend of IT and infrastructure monitoring, consult a reliable and experienced firm like Redpalm. We deliver proactive monitoring and security services to help you scale your business effortlessly. 

What’s more, we provide other crucial services, like cyber security, hybrid IT, IT user support and more. Working with Redpalm allows you to hand over the worry of cyber threats like hackers and ransomware, allowing you to focus on your growth and success.

If you want to learn more about us, visit our services page or contact us and book a meeting today!

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