Managed IT Services

Trust us to provide a range of managed IT services – from user support to monitoring to backups

In a busy IT team, it’s often necessary to outsource essential work to a managed service provider (MSP) – so you can make the most of your in-house IT team.

But you also want to get to know and trust your provider of managed IT services, on a personal and professional level.

At Redpalm, we aim to provide that personal service and trusted expertise. That way, you can get the value you’re looking for, alongside all-important peace of mind. As experienced managed service providers in London, we go above and beyond to deliver the best to you. Let’s take a look into what our managed it support services include!

The managed IT services we offer include user support, proactive monitoring, backups and a range of cyber-security services.

Better Support, Better User Experience

8

Average call to answer time in seconds
92%

Issues resolved same day

Managed IT services: why Redpalm?

Personal service

When you rely on Redpalm, you’re not dealing with a faceless provider who deals with you by email and is rarely seen. Instead, user support is personal – and we offer regular meetings with a dedicated member of our team.

Peace of mind

Our engineers are Microsoft-certified, and we’re also a certification body for Cyber Essentials. So you can trust Redpalm to manage your IT services – whether we’re monitoring your hardware or conducting regular checks of your backups, to provide peace of mind.

Value for money

Whether we’re handling your IT procurement or a technical service, we aim to provide the value for money you need. A managed service can help you avoid the need to maintain IT skills in-house – especially when you don’t have the resource to reliably manage those services all year round.

Find Out More

Understanding Managed IT Support Services

Key Features

All-round IT management
Proactive monitoring
Cybersecurity
Disaster recovery
Managed backups
IT audits and health checks
24 / 7 IT support
Efficient IT Services Management
Expert Managed IT Services Company

In the day-to-day functions of an organisation, there are a large number of processes that require the attention of in-house IT teams. Furthermore, there are also many other routine tasks that your IT team needs to focus on!

In the midst of all this, cybersecurity, data backups, monitoring and other tasks essential to your organisation’s safety take a backseat. This is when you need to speak to us! When it comes to IT, managed service providers like Redpalm save the day.

Our efficient managed IT services are specially designed to take the load off your shoulders to help you focus more on essential business processes. What’s more, with Redpalm, you get the highest level of expertise, technical knowledge and resources and 24 / 7 support.

With the help of our managed IT services, you can save a large amount of time and resources. This becomes even more helpful with complicated and repetitive tasks like proactive monitoring, data backups and disaster recovery, and cybersecurity! Therefore, with increased efficiency, reduced costs, and access to a wider range of resources at Redpalm, you can rest assured that your IT systems are in safe hands.

The managed IT services we offer include user support, proactive monitoring, backups and a range of cyber-security services.

As one of the leading managed IT services companies, we provide an all-round service that you can rely on 24/7/365. Our IT support team is always available to help with all your IT-related concerns.

Efficient proactive monitoring, regular backups, convenient IT user support, and rapid disaster recovery are only a few of the many benefits of our Managed IT services. Whether you need assistance with IT procurement, cyber security or anything else, you can rest assured that we are the catch all solution for all things IT.

Why Rely On Redpalm

Monitoring and managing your IT infrastructure round the clock, your professional managed IT team are always here for you. At Redpalm, we value the importance of a highly personalised service to ensure that you can always get in touch with someone who can help.

With a dedicated team of professionals and a designated point of contact available, we provide you with everything you need and more. Providing extensive and intricate IT management services, we provide support for specific IT challenges crucial to the functioning of your business.

Furthermore, by with the help of IT audits and health checks, we proactively monitor for potential issues and protect your IT infrastructure. Finally, along with our exceptional managed IT support services, we can also help you with cybersecurity, technology procurement, and so much more.

To learn more about our services, get in touch with us now!

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Experts in Cyber Security and Managed IT Services

Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.
24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.
Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.
Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.