What Vulnerability Challenges Does It Address?
Limited visibility of vulnerabilities across devices, servers, firewalls, cloud services and external systems
New vulnerabilities appearing between annual audits, penetration tests or Cyber Essentials renewals
Difficulty understanding which vulnerabilities need to be fixed first
Pressure to meet 14-day remediation expectations for high-risk or critical vulnerabilities
Risk of Cyber Essentials or Cyber Essentials Plus issues due to unresolved vulnerability exposure
Internal IT teams lacking time or specialist resource to review vulnerability data properly
Vulnerability scanning being treated as a one-off exercise rather than an ongoing control
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What We Deliver
Vulnerabilities do not appear once a year.
New weaknesses are introduced whenever systems change, software updates are released, devices fall behind on patching, services are exposed, or configurations drift over time.
Traditional vulnerability assessments provide a useful point-in-time view, but they do not give organisations the ongoing visibility needed to manage changing risk.
Redpalm’s Vulnerability Management as a Service (VMaaS) provides recurring vulnerability scanning, reporting and expert review across your IT environment. It helps identify weaknesses, prioritise the issues that matter most, and support remediation before vulnerabilities become operational, security or compliance problems.
This is increasingly important for organisations working toward Cyber Essentials, Cyber Essentials Plus or wider assurance requirements, where high-risk and critical vulnerabilities need to be identified, prioritised and addressed quickly.
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Benefits of Using Redpalm
Our Recent Awards & Accrediteations
We're a certification body for Cyber Essentials and Cyber Essentials Plus, and a Cyber Essentials partner for the East Midlands Cyber Resilience Centre – so you can trust us to help keep you secure
Better Support, Better User Experience
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8
Average call to answer time in seconds
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92%
Issues resolved same day
How It Works
Redpalm begins by identifying the systems and assets that need to be included within scope. This may include user devices, servers, firewalls, cloud environments and external-facing systems, depending on your organisation’s requirements.
Once the environment is onboarded, vulnerability scans are carried out on a recurring basis. Results are reviewed and organised into clear reports, helping your team understand what has been found, how serious it is, and what action should be considered.
Regular review meetings can be used to discuss findings, prioritise remediation activity and track progress over time. This helps manage vulnerabilities as part of your ongoing security operation rather than a one-off assessment.
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What the Service Involves
Asset & Vulnerability Scanning
Scanning across supported internal and external systems. Coverage for endpoints, servers, firewalls, databases, cloud environments and reachable IP-based assets where applicable. Identification of missing patches, exposed services, misconfigurations and known vulnerabilities
Reporting & Risk Visibility
Executive-level reporting for management visibility. Detailed vulnerability reports for technical review and remediation planning. Trend reporting to show changes in vulnerability exposure over time
Prioritisation & Review
Review of high and critical vulnerability findings. Prioritisation based on severity, exposure and business context. Clear guidance on what should be addressed first and why
Compliance & Assurance Support
Supports readiness for Cyber Essentials and Cyber Essentials Plus. Helps identify issues that may affect 14-day vulnerability-fix expectations. Reduces the risk of vulnerabilities only being discovered at audit or certification stage
Remediation Guidance & Planning
Clear, practical guidance is provided for identified vulnerabilities, including recommended actions and prioritised next steps. Redpalm can support your team in planning remediation activity based on risk, urgency and operational impact.
Ongoing Monitoring & Service Review
Regular scanning and review help track new, recurring and unresolved vulnerabilities over time. Service reviews provide an opportunity to assess progress, discuss priority findings and agree the next actions required.
Why Redpalm
Many organisations receive vulnerability reports but struggle to act on them.
Redpalm helps turn technical vulnerability data into clear, prioritised actions.
Experienced cyber security specialists
Practical understanding of managed IT environments
Cyber Essentials and Cyber Essentials Plus certification expertise
Clear reporting and review process
Support with prioritising and planning remediation
Ability to connect findings to wider IT support, endpoint management, patching and security controls
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Our Approach
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A scan can identify issues, but it does not automatically explain which risks matter most, how they affect your organisation, or what should be done next. Redpalm’s VMaaS focuses on continuous visibility, expert interpretation, practical prioritisation and clear remediation guidance. The aim is not simply to generate reports — it is to help organisations understand, manage and reduce vulnerability risk over time.
Vulnerability scanning alone is not enough to manage vulnerabilities effectively
When You Might Need This Service
You only review vulnerabilities during annual audits or certification renewals
You are preparing for Cyber Essentials or Cyber Essentials Plus
You need better visibility against 14-day vulnerability-fix expectations
You have limited visibility of patching across devices, servers or firewalls
Your IT estate has grown or changed and risk visibility has become unclear
You receive vulnerability reports but struggle to prioritise action
You want ongoing vulnerability visibility rather than a one-off assessment
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Get In Touch With redpalm
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Looking to move from one-off vulnerability checks to continuously managing and controlling vulnerabilities? Speak to Redpalm about VMaaS and build continuous vulnerability visibility into your cyber security strategy.
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Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.
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24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.
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Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.
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Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.