What We Deliver
Does your IT challenge require specific technical expertise? Trust Redpalm’s professional services team to tackle the problem.
As an IT team, you’re busy focusing on the day-to-day needs of your organisation. So when you’re faced with a major IT project requiring specific technical expertise, it’s a good idea to bring in experienced, technically focused IT consultancy.
At Redpalm, we offer a range of professional services – ranging from new deployments to cloud migrations to cyber security – not to mention IT audits and health checks to confirm that everything’s running smoothly.
We pride ourselves on our technical expertise and our friendly, approachable service.
And you can trust us to help keep you secure. We’re a trusted partner of our regional Cyber Resilience Centre – and a certification body for Cyber Essentials and Cyber Essentials Plus.
Talk to an expert
How Professional Services Help Keep You Secure
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96%+
Projects delivered on time and within agreed scope
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< 5 Days
Typical mobilisation from approval to project-delivery start
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1
Dedicated Technical Lead for every engagement
Professional Services from Redpalm: How We Help
Solve Your IT Challenge
Our technical expertise means we can focus on your needs – to help solve specific IT challenges. We know every customer is different, so we tailor our solutions to suit.
Find The Right IT Product
Many IT challenges involve picking the right solution from a vendor. We’ll help you understand what different products can do – or can’t do – to help you find the right one. We don’t want to sell you a solution that isn’t a good fit.
Implement Solutions Securely
When we implement solutions, we keep cyber-security in mind – as you’d expect from a certification body for Cyber Essentials and Cyber Essentials Plus. Please see our range of cyber security services.
Learn from Our Expertise
Sometimes, it can help your IT team if they can shadow us through the implementation process – to help build up your knowledge of a product or solution so that you’re in a much better place to support it. We’re happy for you to do this.
Meet End-to-End Goals
We can support you from the moment you come to us with an IT challenge to the moment of handover – with our service including pre-sales consultation, detailed design, implementation and best-practice configuration.
Remote Access or On-site Assistance
We can work remotely or come to you, according to your needs. There are benefits to working on site, in terms of building relationships and getting things done – but we recognise that many people prefer remote working and we respect that, of course.
Our Approach to Professional Services
Personal service
Working with redpalm you get the personal touch, by having a dedicated client manager and a technical engineer assigned to your organisation. Regular in person or remote video meetings enables collaboration with projects or issues.
Trusted with security
Redpalm is a certification body for Cyber Essentials & Cyber Essentials Plus, and a partner within the National Cyber Resilience Centre Group.
Partnerships you need
Redpalm have long-standing relationships with a wide range of respected IT vendors, helping solve your IT challenges.
Technical experts
Redpalm is a Managed Service Provider (MSP) and a leading Microsoft partner. All our engineers are Microsoft certified, ensuring we have the knowledge and expertise to resolve your problems quickly.
Our reach is wide
Redpalm helps hundreds of organisations across various sectors; From international shipping services to a global network of IT engineers.
Value for money
Redpalm’s aim is to provide excellent value for money. We pride ourselves in being able to provide support and advice on the right technology.
24/7/365 IT System Monitoring
Book Free IT Review
Our round-the-clock monitoring service keeps your network, servers and endpoints healthy. We identify and resolve issues before they become outages, ensuring maximum uptime and complete peace of mind.
Proactive Monitoring
Continuous monitoring of workstations and servers with automatic updates and threat protection.
Our Recent Awards & Accreditations
We’re a certification body for Cyber Essentials and Cyber Essentials Plus, and a Cyber Essentials partner for the East Midlands Cyber Resilience Centre – so you can trust us to help keep you secure
Frequently Asked Questions
Redpalm’s Professional Services provide expert technical support for major IT projects that require specialist skills, from new deployments and cloud migrations to cybersecurity initiatives and detailed IT design and implementation.
If you’re facing a complex IT challenge, lack specific in-house expertise, or need help rolling out a major change securely and efficiently, Redpalm’s Professional Services team can step in to support planning, design, delivery and handover.
Yes, Redpalm helps you evaluate IT products and technologies, explaining what they can (and can’t) do, so you can choose solutions that truly fit your business needs rather than just being sold something that looks good on paper.
Absolutely. After implementation, Redpalm can connect you with ongoing managed services or periodic IT audits and health checks to make sure your systems continue running smoothly and securely.
Yes, Redpalm’s experts can collaborate and even let your IT team shadow implementations so they learn on the job and build confidence in supporting new systems once projects are completed.
Yes, Redpalm can work on-site where beneficial or remotely where preferred, depending on what best suits your organisation’s needs and project requirements.
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Experts in Cyber Security and Managed IT Services
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Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.
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24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.
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Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.
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Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.
