What We Deliver
Hybrid IT services are now the norm for most organisations. While many value the benefits of cloud services – such as scalability, flexibility and rapid SaaS updates – many also value the peace of mind that comes from a local, on-premises data centre too.
Meanwhile, it’s also a hybrid world for many users, with employees often needing to access data remotely from home, take part in hybrid meetings, or use tablets to collaborate as they move around on site.
For the IT team, that creates challenges and opportunities. At Redpalm, we can help you with your hybrid IT management and approach – to support you wherever your data and users are. At Redpalm, we can advise you on the right tech to buy – while providing value for the money you’re investing.
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Better Support, Better User Experience
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99.98%
Average uptime across managed hybrid environments
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43%
Typical reduction in infrastructure overhead after optimisation
What is Hybrid IT Services?
No matter what your business does, your on-premise data centre, public and private cloud resources and workloads are tied together under common data management. Hybrid IT is the mix of two IT infrastructure platforms, known as on-premise and private / public clouds. This infrastructure enables your organisation to retain critical data while moving other applications to the cloud.
This allows your organisation to use both on-premise and cloud based services to access a pool of IT resources. A hybrid IT model allows organisations to achieve the flexibility and the security they need to meet the demands of their workforces. With a hybrid cloud, you leverage the benefits of both public and private clouds allowing you to take advantage of the existing architecture of your data centre.
With hybrid IT management, you will have greater security as well as faster access to your data when you need it. Hybrid IT, also known as hybrid cloud, is rapidly becoming the preferred IT solution for small as well as large businesses.
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Hybrid IT: How We Can Help
Develop your strategy
What’s the right balance between an on-premises environment and the cloud? What migrations do you need to plan for – and how will you adapt your approach to security and business continuity? We can help you plan, and offer a choice of platforms. See our cloud services for more.
Future-proof your infrastructure
Yes, your cloud environment is likely to be scalable – but is your physical infrastructure suited to the increased traffic, is it resilient, and is wireless stable? We can help you with all-important connectivity and networking.
Collaborate effectively
Is your organisation making the most of the collaboration tools which underpin either remote or on-site working? Can smart meeting rooms help? And is software configured securely to help reduce the risk of data leaks? Find out more about our collaboration services.
Relocate your office
Are you downsizing your offices in order to reflect the shift toward working from home – or moving to a larger site as a result of growth? We can project-manage your office or data centre relocation, aiming to minimise disruption and risk.
Protect hybrid networks
The complexity of today’s hybrid IT environment means there are endpoints both inside and outside your organisation’s firewall. We offer endpoint and network security to help protect networks and devices.
Achieve business continuity
Regardless of where your data is held or where your users are, you need effective backups and disaster recovery, for business continuity when something goes wrong. See our backup and DR services for more info.
Benefits of a Hybrid IT Infrastructure
With hybrid IT management, you get the best of both worlds. Hybrid IT is one of the most flexible and reliable approaches to your IT infrastructure. For example, you can continue to support legacy applications that cannot be easily migrated whilst ensuring your services are available through on-premise data centres. This can be done without missing out on the advantages of the wider availability provided by the cloud.
With the hybrid cloud you can easily standardise your IT service management and governance. This helps you take a strategic approach to your cloud computing, while enabling you to manage business critical applications and workloads.
With a hybrid IT infrastructure, you can also equip remote workers with the IT resources they need to get the job done. Besides that, with hybrid IT infrastructure, it becomes much easier to seamlessly transfer data and workloads between cloud platforms. With hybrid IT services, doing business becomes smooth and hassle-free. Contact us to discuss how you can adopt a hybrid IT approach for your business today!
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Reasons to Work with Redpalm
Personal service
Working with redpalm you get the personal touch, by having a dedicated client manager and a technical engineer assigned to your organisation. Regular in person or remote video meetings enables collaboration with projects or issues.
Trusted with security
Redpalm is a certification body for Cyber Essentials & Cyber Essentials Plus, and a partner within the National Cyber Resilience Centre Group.
Partnerships you need
Redpalm have long-standing relationships with a wide range of respected IT vendors, helping solve your IT challenges.
Technical experts
Redpalm is a Managed Service Provider (MSP) and a leading Microsoft partner. All our engineers are Microsoft certified, ensuring we have the knowledge and expertise to resolve your problems quickly.
Our reach is wide
Redpalm helps hundreds of organisations across various sectors; From international shipping services to a global network of IT engineers.
Value for money
Redpalm’s aim is to provide excellent value for money. We pride ourselves in being able to provide support and advice on the right technology.
24/7/365 IT System Monitoring
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Our round-the-clock monitoring service keeps your network, servers and endpoints healthy. We identify and resolve issues before they become outages, ensuring maximum uptime and complete peace of mind.
Proactive Monitoring
Continuous monitoring of workstations and servers with automatic updates and threat protection.
Hybrid IT Solutions vs Traditional IT Platforms
Traditionally, before the cloud, businesses would rely on on-premise IT infrastructure. However, with the developments and benefits that hybrid IT services offer, it’s time to make the switch. Let us help you understand and compare how hybrid IT infrastructures can benefit your business.
Firstly, on-premise IT infrastructures often have rigid architecture. With hybrid IT management, you can improve your overall connectivity and networking. You can ensure that your business remains stable and resilient when faced with increased traffic or increased workload. Hybrid IT setups are comparatively faster to launch and can enable your team to more effectively collaborate and communicate with each other. This means that your team can be more productive, whether at home or at the office.
With hybrid IT services at Redpalm, we will work with you to configure the right security policies to ensure that your business data remains safe. To understand how your business can adopt a hybrid IT approach, contact us now!
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How We Support Your Business
Protect & Secure
Cyber threats don’t stop evolving, so neither should you. From Cyber Essentials and IASME certification to phishing training, vulnerability scanning, and incident response, we build layered protection to keep you safe.
Recover & Continuity
Disruption happens — what matters is how quickly you bounce back. With backups, disaster recovery, and continuity planning, we minimise downtime and safeguard reputation.
Support Your People
Your people need IT that “just works.” Our ITIL-aligned service desk and on-site engineers give them fast fixes and proactive support, so they stay productive without the tech headaches.
Optimise & Monitor
Don’t just react — predict. With proactive monitoring, health checks, and detailed reporting, we spot issues early, reduce risk, and help you make smarter IT decisions.
Equip & Enable
Getting the right kit shouldn’t be a gamble. We handle hardware, licensing, cloud services, and hybrid IT setup — ensuring you have the tools to perform, without overspending.
Small Business Essentials
Big-business IT made simple for SMEs. Our tailored package blends user support, Microsoft 365 backups, antivirus, and phishing defence — everything you need to stay secure and competitive.
Our Recent Awards & Accreditations
We’re a certification body for Cyber Essentials and Cyber Essentials Plus, and a Cyber Essentials partner for the East Midlands Cyber Resilience Centre – so you can trust us to help keep you secure
Frequently Asked Questions
Hybrid IT combines on-premises infrastructure with cloud services to create a flexible, scalable environment. It allows you to run each workload where it performs best while maintaining control and resilience.
It gives you agility, cost optimisation, and better performance. You can scale resources quickly, improve reliability, and support modern ways of working without over-investing in hardware.
Yes. We assess your current setup, design the right architecture, and manage migrations into cloud or hybrid environments with minimal downtime.
Absolutely. We provide full monitoring, maintenance, and optimisation across all platforms, ensuring everything works together smoothly.
We apply consistent security controls across all environments, including identity management, monitoring, encryption, and governance, so your data stays protected wherever it lives.
We begin with a discovery session to understand your goals and workloads. From there, we design a roadmap and implement the hybrid model that best fits your organisation.
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Experts in Cyber Security and Managed IT Services
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Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.
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24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.
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Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.
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Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.