How to Recognise When Your Business Has Outgrown Its Internal IT Team

If you’ve recently been facing increasing delays or unresolved IT issues in your daily business operations, you may be outgrowing your internal IT team.

There’s a thin line between having a team that’s occupied with multiple tasks at once and a team that’s unable to meet the demands of your growing business. It can be a difficult issue to identify, too, especially when you’re focused on the bigger picture as your business grows.

Outgrowing your internal IT team can happen for a variety of reasons, ranging from business expansion to taking on larger projects than your current setup can keep up with. If you don’t take steps to help your team keep up, you may end up facing problems in areas like compliance or cyber security, making it essential to know when to consider co-managed IT support for your business.

In this blog, we’ll explain clear signs you’re outgrowing your internal IT team and why it might be a good time to outsource your IT infrastructure and operations to a trusted provider.

Common Symptoms of Outgrowing Your Internal IT

Outgrowing your internal IT team happens gradually. At first, your business may have a smaller pool of customers and staff, with operations that are manageable for most SMEs. You’ll have fewer requests to take care of, and the queries you do receive usually aren’t that complicated.

While most internal IT teams start off strong, as your business grows, cracks can begin to show in the form of slow response times, login issues, a stack of unresolved tickets, slow systems, and more. These signs usually mean your team is stuck in troubleshooting mode instead of preventing problems in the first place.

The frequent downtime caused by faulty IT infrastructure also hinders your employees’ productivity, disrupting their day and bringing daily operations to a halt. In many cases, internal IT teams lack the expertise or resources to keep up with evolving threats or user demands.

The longer these issues go unaddressed, the harder it can become for you to scale your business. This is the point where you should consider outsourcing IT support to professionals who can secure your systems and help you keep your business running smoothly.

When Does IT Burnout Become a Business Risk?

Some businesses don’t realise just how overloaded their IT team has become until the cracks are too big to ignore. You might start noticing longer delays before support tickets are resolved, and usually, the problems raised by your employees are patched instead of fixed. This isn’t because your internal team isn’t trying hard; they’re often doing too much with too little.

When you continue your operations without recognising that you’re outgrowing your internal IT team, simple oversights can lead to serious consequences. Routine updates get missed, backups don’t always run as scheduled, access control takes a backseat, and system alerts are brushed aside to stay afloat.

In this situation, it might be a good idea to get external support for your internal team. That way, you can avoid the risks that come with an outdated IT infrastructure while also taking the pressure off your team.

Infrastructure & Scalability Challenges

It’s common for businesses to push their infrastructure further than it was designed to go. Over time, you might find that simple setups that once worked well can start causing performance issues or problems with access and security. These issues usually show up during new rollouts or department changes.

Instead of supporting growth, your existing tools may start creating extra work. Basic tasks like admin or deploying updates can become frustrating for your employees, forcing them to spend more time on tasks that could be solved faster with a better IT system.

This is one of the clearest signs you’re outgrowing your internal IT team, and the best way to address the issue is by hiring a professional service provider to run IT health and audit checks on your systems regularly. That way, you can rest assured that your systems are prepared against any current cybercriminal activities, as well as being ready to scale with your business.

How Managed IT Services Can Help

Knowing when to consider co-managed IT support can make all the difference between staying ahead and falling behind. If your internal team is constantly reacting to issues instead of preventing them, this often points to gaps in monitoring and disaster recovery planning.

Managed IT services allow you to fill these gaps without removing your in-house team. It enhances security through regular backups, better control over identity and access, continuous monitoring, and recovery options in case something goes wrong.

With this professional help, you can scale your business comfortably and reduce downtime that you’d otherwise have to face due to faulty software or hardware.

Contact Redpalm to Ease Your Internal Team’s Pressure

Now you know the signs of outgrowing your internal IT team and how managed IT services can help you fix these issues, you may be looking for a reliable provider in the UK who can future-proof your business. That’s where Redpalm may be able to help you.

Redpalm is a managed service provider (MSP) and a trusted cyber security partner. We equip your business with advanced IT infrastructure to swiftly identify and neutralise any security risks.

Our wide range of services includes technology procurement, vulnerability assessments, endpoint management, and more.

To learn more about our managed IT services, click here or contact us to schedule an appointment today.