IT Support Milton Keynes
To ensure that you keep your IT systems up and running and as secure as possible, it’s crucial that your IT support doesn’t take a backseat. Every company with a digital environment needs to have a robust IT strategy in place to ensure they can benefit from their technology safely, without jeopardising their whole operation.
Redpalm’s IT Support in Milton Keynes primarily focuses on monitoring your network for security, maintaining IT systems, installing and configuring computer systems and running diagnostics of hardware and software for organisations across Milton Keynes and surrounding areas.
Our IT Support experts understand that there’s more to technical support than just fixing problems. It’s about optimising the performance of each and every component of your IT environment.
As the leading Milton Keynes IT support team, we know the security solutions that will work the best for your business.
Some of our solutions include:
- 24/7 1st, 2nd, 3rd Line Support
- IT Security
- IT Service Desk Support
- Vulnerability Management
- IT System & Network Monitoring
24/7/365 IT System Monitoring
Our IT Support team in Milton Keynes can effectively monitor your workstations and servers while constantly updating them to provide protection against potential cyber threats. We often receive alerts for potential problems and resolve them before you know they’ve occurred.
IT Security Audit
We offer IT security audit to all our IT support clients to help them identify vulnerabilities in their IT environment quickly and fix them before they cause any kind of disruption to your business.
At Redpalm, we’re not only Cyber Essentials certified but also a Trusted Tier 1 Partner of the EMCRC meaning, when you work with us you can rest assured that your business is in safe hands.
We also offer Cyber Essentials and Cyber Essentials Plus Certifications to protect your business from common cyber attacks and show your commitment to cyber security. This makes us one of the most trusted providers for IT Support in Milton Keynes.
Comprehensive IT Roadmap
As your Milton Keynes IT support company, we’ll evaluate where your business currently stands in terms of its IT environment and Cyber Security and then conduct a comprehensive audit of your networks.
Our team will also prepare an IT roadmap, recommending solutions you need to implement in order to function as usual and protect your business from potential threats.
Although you may initially have numerous red flags in the audit, once your business progresses through our detailed IT roadmap, all those can quickly turn into green flags!
At Redpalm, we pride ourselves on our technical expertise and our friendly, personal service. Please get in touch to find out more.
What customers say
Redpalm have been our IT managed service partner since 2016. We have since migrated most of our systems to cloud-based solutions, enabling us to respond quickly to the challenges of hybrid working. Redpalm understand our needs as a national charity and help us to achieve best value from our IT investment. Their friendly staff are always willing to help and consistently achieve positive feedback from our users.
At The Ramblers, we’ve utilised just some of the support services Redpalm offer when we selected them as our IT Provider 6 years ago. We are continually impressed with the technical knowledge they have, and the friendly nature it comes with. We’ve recently undertaken several security and infrastructure projects with Redpalm – The design, planning and implementation of those projects all went to plan with no issues, and within the agreed timescales.
Redpalm have been amazing in assisting us to bring our IT to a position where we are now more streamlined, secure, and robust. The staff are professional and very helpful and are always available at the end of a phone or email to answer those questions. As a result of the support of Redpalm, our staff now have a greater knowledge of IT and cyber security, and more robust processes, systems and policies are in place. We are now future proof!
Buying IT equipment through Redpalm makes the procurement journey a breeze; they save us countless hours sourcing parts, and present prices lower than we can find ourselves.
Reasons to work with Redpalm’s Milton Keynes IT Support Experts
Working with Redpalm you get the personal touch, by having a dedicated client manager and a technical engineer assigned to your organisation. Regular in person or remote video meetings enables collaboration with projects or issues.
Redpalm is a Managed Service Provider (MSP) and a leading Microsoft partner. All our engineers are Microsoft certified, ensuring we have the knowledge and expertise to resolve your problems quickly.
Trusted with security
Redpalm is a certification body for Cyber Essentials and Cyber Essentials Plus, and a Tier 1 partner within the National Cyber Resilience Centre Group.
Our reach is wide
Redpalm helps hundreds of organisations across various sectors; From international shipping services to a global network of IT engineers.
Partnerships you need
Redpalm have long-standing relationships with a wide range of respected IT vendors, helping solve your IT challenges.
Value for money
Redpalm’s aim is to provide excellent value for money. We pride ourselves in being able to provide support and advice on the right technology for your needs, making the most out of your investment.
At Redpalm, we take the time to fully understand your IT requirements and accordingly deliver IT support that your business truly deserves. We also ensure that all your IT pain points are taken care of so that your business can function effectively and without major disruptions.
- Cyber Essentials and Cyber Essentials Plus Certification
- IT Infrastructure Audit & Management
- Budget Planning
- Cloud Computing Solutions
- Backup & DR Planning
- Cloud Migration & Management
- User Education
- Security Training
- IT Relocation
- Managed IT Services
- IT Systems Health Checks
- IT Consultancy
For all your reactive and proactive IT issues, Redpalm offers you IT support that’s not only practical but also cost effective. No matter what IT challenges you’re facing, our professional IT team has got you covered!
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What is Managed IT Support?
Standard IT support is reactive and deals with various challenges as and when they arise. On the other hand, Managed IT support is a more proactive approach that discovers potential IT issues beforehand and helps prevent them from disrupting your everyday operations.
While the standard IT support service might seem affordable from the business expense standpoint, with multiple problems that could result in lost capital, the later one is your best bet.
How Does Managed IT Support in Milton Keynes Benefit Your Business?
When you partner with a professional IT support company, you can rest assured that the responsibility of ensuring that your systems and networks are running smoothly is taken care of.
At Redpalm, our IT support solutions include 24/7/365 monitoring of your networks, servers and systems. What this means is peace of mind that the chances of system downtime when you need it most is minimised. We also offer IT infrastructure management, end-to-end cloud migration, patch management and backup and DR solutions.
Our experienced team vigilantly keeps tabs on your IT environment and addresses issues as quickly as possible.
A well handled IT infrastructure is key to not only reliable IT systems and networks but also to run a successful business.
At Redpalm, we follow a top-down approach when it comes to network design, starting from the most crucial component – your business. Once we’ve understood your business processes and objectives, we create an evolving solution that meets both your current and future requirements.
To find out how we can help you keep your business up and running at all times, gives us a call today!
Robust IT Support Solutions
It’s important to make sure that your IT environment is suitable and optimised for your organisation now but also flexible enough to adapt and grow alongside your business.
At Redpalm, our professional IT support team will suggest the right IT solutions that can help reduce the potential risks while increasing your efficiency. This enables you to focus on mission-critical operations that help grow your organisation.
Experienced IT Specialists
When it comes to IT infrastructure audit and management, our professional team of IT consultants work alongside your business to design a strong foundation that makes sure your IT systems are running smoothly at all times!
Our proactive IT engineers also work closely with you to quickly discover and resolve all your IT issues.
In order to protect consumers from unscrupulous business practices, if you’re dealing with customer data, you need to be GDPR compliant
At Redpalm, we offer the best in class GDPR consultancy services to businesses in Milton Keynes and help them protect their organisation’s mission-critical information.
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What is GDPR?
General Data Protection Regulation (GDPR) is the new data protection law issued by the European Union as a replacement for the DPD (Data Protection Directive).
While GDPR still retains most part of the previous Directive, it does include several eminent modifications in order to help organisations have a better control over their business-critical data.
How GDPR & IT Security Can Benefit Your Business?
In today’s digital environment, with cyber attacks and data breaches on large-scale businesses becoming increasingly common, IT security has become essential.
Businesses that are actively trying to protect their and their customers’ data will be in a much better position to easily adapt to the technological changes in the future. Moreover, investing in data protection and complying with GDPR will not only lower your financial risks but also reduce the overall expenses.
Our IT GDPR Support
At Redpalm, our professional IT specialists have hands-on experience with the new GDPR rules and can assist you to modify all your IT processes and systems while ensuring that they comply with the new laws.
We can also talk you through the entire process and help you understand the new policy in a simple, non-technical language.
Are you facing issues with your internet connectivity or speed? Is your MS Office not operating properly? Are you finding it difficult to install new software or hardware?
At Redpalm, no matter what your IT pain points are, our professional IT consultants will always take the lead to ensure that your organisation runs smoothly with minimal disruption. We meticulously plan an ideal IT support solution and are always ready to go the extra mile to help you avoid expensive interruptions to your daily operations.
We also boast a knowledgeable team that delivers trusted and independent IT support services to businesses in Milton Keynes and surrounding areas.
If you’re looking for professional assistance for your IT issues, then contact our experienced team today!