Are You Overpaying for IT Support? Benchmark Outsourcing Costs in 2026
IT outsourcing costs for UK SMEs in 2026 are expected to vary significantly depending on pricing models, business size, user numbers, and SLA scope. Typical benchmarks will range from £15 to £175 per user, per month, or £60 to £200 per hour. Key cost drivers will include hybrid working, cyber security requirements, and compliance pressures. Using IT outsourcing cost benchmarking tools and independent audits will help ensure spending aligns with service quality and market value. [...]
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How Chrome’s Latest Security Update Reflects Cyber Threat Evolution
Google Chrome faced 5 zero-day vulnerabilities in 2025, patched quickly to counter active exploitation. These incidents highlight how rapidly cyber threats evolve and why timely updates are critical. Businesses must adopt structured patch management and monitoring strategies to reduce risk, maintain continuity, and strengthen resilience. [...]
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How to Recognise When Your Business Has Outgrown Its Internal IT Team
In this blog, we’ll explain clear signs you’re outgrowing your internal IT team and why it might be a good time to outsource your IT infrastructure and operations to a trusted provider. [...]
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The Rise of AI in Outsourced IT Support – What UK Firms Need to Know
In IT support outsourcing, AI is helping UK firms reduce downtime, cut costs, and scale services without compromising quality. Automation tools handle routine queries while machine learning enhances system monitoring and ticketing efficiency. Adoption concerns are addressed through human oversight and reliable design. Redpalm delivers AI-enhanced MSP support tailored to business needs. [...]
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How to Stay Audit-Ready For Software Licensing Compliance
Ensuring software licensing compliance is crucial for maintaining business continuity and avoiding legal issues. However, software licensing UK regulations can be complex and change frequently, making it challenging to keep everything in order. [...]
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Small Business IT Needs That Impact Business Continuity
Running a small business successfully involves managing many moving parts, like staff, customers, deadlines, finances, and day-to-day operations. Amidst all this, you may not always find the room to take care of your IT needs. [...]
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How IT Sourcing Determines the Future of Your Business
Technology is an integral part of almost everything you do in business, from sending emails to managing client data and keeping your teams connected. As technology continues to evolve and grow in complexity, you may find it challenging to keep up. [...]
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4 Must-Know Summer Cybersecurity Tips for Remote Teams
Summer is here, which for businesses means lighter schedules and more employees on holiday or working remotely from different locations. While the flexibility of remote work is highly valuable, it also creates gaps in security awareness that can quietly grow into bigger issues. [...]
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How Small & Mid-Sized Businesses Can Ensure IT Compliance
It’s easy to overlook some aspects of compliance, leading to risks, such as cyber security threats, downtimes, fines, or data breaches. Ensuring that you have secure data management practices in place is key to avoiding these risks. [...]
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