Incident Response

Facing a cyber-attack? Don’t panic. We can help you to respond to a developing cyber-security incident, helping contain the threat and avoid making things worse

When you’re the victim of a cyber-attack, it can be a frightening and difficult time.

And while an incident is in progress, it can be all too easy to act rashly and make things worse than they might have been.

So whether you’re the victim of ransomware or you’re concerned about data that’s been compromised or lost, please don’t panic.

Instead, call Redpalm – because it’s better to follow expert advice than struggle on alone and get things wrong.

Please don’t feel embarrassed to call. We’ll walk you through what to do and what not to do right now, to avoid making things worse – and provide access to the digital forensics you need, to help contain the threat and reduce the risk of a repeat.

Our Recent Awards & Accreditations

We’re a certification body for Cyber Essentials and Cyber Essentials Plus, and a Cyber Essentials partner for the East Midlands Cyber Resilience Centre – so you can trust us to help keep you secure

Incident response: the benefits

Our security incident response service can help you to:

Make the right decisions now – for better outcomes later

When you call us about a security incident, we’ll give you immediate advice on what to do in the early stages of an attack.

Of course, in the event of an attack, some business impact may be unavoidable – but by following our advice you can sidestep common mistakes at the start.

Access the digital forensics you need

If you’re under attack, we’ll get you access to a digital forensics specialist as quickly as we can, to try to understand what’s happened and the type of threat you’re facing.

Going forward, a forensics specialist can then confirm what’s happening, with a view to containing the threat and reducing the risk of it happening again.

The work includes examining system data, user activity and other digital evidence, while collecting and preserving the evidence that’s needed.

Reduce the risk of a repeat

Once you know how the threat came on to your network, you can address the issue and reduce the risk of it happening again. The forensics report will detail the event, including how the cyber-attack started in the first place – and we can advise on further measures.

We advise on solutions

At Redpalm, we don’t want to sell you cumbersome security solutions which will be difficult for your organisation to manage on a practical level. Instead, we help you to find the right solutions for your needs.

Our cyber security assessments are a perfect match for your business. Our range of IT audits and health checks, for example, provide recommendations on how and where you can improve.

We aim to offer value

At Redpalm, our managed services can help you to keep on top of threats – providing services you may not have the resource to manage in-house yourselves.

In monthly reviews, we can also recommend services which can help to enhance your defences while providing value to your organisation. It is no wonder we are a preferred provider of cyber security services.

Get In Touch With redpalm

Experts in Cyber Security and Managed IT Services

  • Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.

  • 24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.

  • Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.

  • Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.

Accreditations

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