IT Support Peterborough
To ensure that you keep your business network up and running and as secure as possible, it’s crucial that your IT support doesn’t take a backseat. Any company with a digital environment needs to have a robust IT strategy in place to safely benefit from the wonders of technology.
Redpalm’s IT Support primarily focuses on monitoring corporate networks, maintaining IT infrastructure, installing and configuring computer systems and running diagnostics of hardware and software for organisations across Peterborough and surrounding areas.
Our IT experts understand that there’s more to technical support than just fixing problems. It’s about optimising the usability and performance of each and every endpoint and component that’s a part of your IT environment.
We offer fixed, straightforward and simple pricing options. This means you don’t have to worry about bills and high charges you’re not prepared for.
As the best IT professionals in Peterborough, we know the security solutions that will work the best for your business.
Better Support, Better User Experience
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8
Average call to answer time in seconds
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92%
Issues resolved same day
Automated Systems Management
With our routine automated maintenance of your IT systems and business network, we work with you to minimise your dependency on traditional break-fix on-site support.
We leverage our internal automation technology to enhance the overall productivity of your business. We also customise and configure your applications to perform regular automated maintenance checks in the backend, to minimise any disruption of your business processes.
On-Site Network and Support
Remote Network Management
With our real-time remote monitoring and management, we keep watch on your IT environment to understand what’s going on behind the scenes and address issues that could cause disruptions in your workflow.
We’re updated on any alters 24×7 allowing us to resolve issues quickly, meaning you stay efficient and productive. We address technical issues remotely, at times even before the user is aware of them, which enables you to operate far more efficiently.
Reasons To Work With redpalm
Personal service
Working with Redpalm you get the personal touch, by having a dedicated client manager and a technical engineer assigned to your organisation. Regular in person or remote video meetings enables collaboration with projects or issues.
Trusted with security
Redpalm is a certification body for Cyber Essentials & Cyber Essentials Plus, and a partner within the National Cyber Resilience Centre Group.
Partnerships you need
Redpalm have long-standing relationships with a wide range of respected IT vendors, helping solve your IT challenges.
Technical experts
Redpalm is a Managed Service Provider (MSP) and a leading Microsoft partner. All our engineers are Microsoft certified, ensuring we have the knowledge and expertise to resolve your problems quickly.
Our reach is wide
Redpalm helps hundreds of organisations across various sectors; From international shipping services to a global network of IT engineers.
Value for money
Redpalm’s aim is to provide excellent value for money. We pride ourselves in being able to provide support and advice on the right technology.
Get In Touch With redpalm
Experts in Cyber Security and Managed IT Services
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Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.
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24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.
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Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.
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Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.
Accreditations
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Accreditations
Speak to our experts today
0333 006 3366