IT Support Peterborough
Secure, Fast, and Friendly IT Support in Peterborough
To ensure that you keep your business network up and running and as secure as possible, it’s crucial that your IT support doesn’t take a backseat. Any company with a digital environment needs to have a robust IT strategy in place to safely benefit from the wonders of technology.
Redpalm’s IT Support primarily focuses on monitoring corporate networks, maintaining IT infrastructure, installing and configuring computer systems and running diagnostics of hardware and software for organisations across Peterborough and surrounding areas. Our IT experts understand that there’s more to technical support than just fixing problems. It’s about optimising the usability and performance of each and every endpoint and component that’s a part of your IT environment. We offer fixed, straightforward and simple pricing options. This means you don’t have to worry about bills and high charges you’re not prepared for. As the best IT professionals in Peterborough, we know the security solutions that will work the best for your business.
Our solutions include:
✓ 24/7 Multi-Level IT Support
✓ Robust IT Security
✓ Proactive Monitoring
✓ Vulnerability Management
✓ Cyber Essentials and Cyber Essentials Plus Certification
Better Support, Better User Experience
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8
Average call to answer time in seconds
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92%
Issues resolved same day
Automated Systems Management
With our routine automated maintenance of your IT systems and business network, we work with you to minimise your dependency on traditional break-fix on-site support.
We leverage our internal automation technology to enhance the overall productivity of your business. We also customise and configure your applications to perform regular automated maintenance checks in the backend, to minimise any disruption of your business processes.
On-Site Network and Support
Remote Network Management
With our real-time remote monitoring and management, we keep watch on your IT environment to understand what’s going on behind the scenes and address issues that could cause disruptions in your workflow.
We’re updated on any alters 24×7 allowing us to resolve issues quickly, meaning you stay efficient and productive. We address technical issues remotely, at times even before the user is aware of them, which enables you to operate far more efficiently.
Reasons To Work With redpalm
Personal service
Working with Redpalm you get the personal touch, by having a dedicated client manager and a technical engineer assigned to your organisation. Regular in person or remote video meetings enables collaboration with projects or issues.
Trusted with security
Redpalm is a certification body for Cyber Essentials & Cyber Essentials Plus, and a partner within the National Cyber Resilience Centre Group.
Partnerships you need
Redpalm have long-standing relationships with a wide range of respected IT vendors, helping solve your IT challenges.
Technical experts
Redpalm is a Managed Service Provider (MSP) and a leading Microsoft partner. All our engineers are Microsoft certified, ensuring we have the knowledge and expertise to resolve your problems quickly.
Our reach is wide
Redpalm helps hundreds of organisations across various sectors; From international shipping services to a global network of IT engineers.
Value for money
Redpalm’s aim is to provide excellent value for money. We pride ourselves in being able to provide support and advice on the right technology.
Our IT support includes the following services:
24/7 IT Help Desk Support
Our service desk consists of fully certified IT staff with all the technical skills you need to provide 24/7/365 help desk services in real time. Our enterprising help desk support is a part of our comprehensive IT solutions with dedicated technical staff available round the clock.
Simplifying Complex Networking
We work with you to create a simple-to-navigate IT network structure that effectively aligns with your goals and helps you expand your business.
Project Management as a Service
Our IT consultants and project managers in Peterborough can manage projects from start to finish, ensuring they’re completed on time and reducing the workload of your internal team.
Cloud Migration
Taking your business to the cloud allows you to improve team collaboration and scale your business as you grow. Our team of IT experts in Peterborough ensure a seamless migration with minimal disruption to your business operations.
Asset Life Cycle Management
IT support in Peterborough helps update your equipment with the latest patches to enhance security and keep your systems safe. Our proactive approach helps you extend the life of your devices and minimise downtime.
Proactive Cybersecurity Monitoring
We continuously monitor your systems for potential threats, applying rapid response measures to prevent breaches before they impact your business. This proactive approach ensures your data and operations remain secure 24/7.
Overview of the IT Support Solutions We Offer in Peterborough
With our proactive small business IT support, we monitor your network round the clock to ensure little to no downtime and a smooth and efficient workflow. With a team of IT support professionals available 24/7/365, we ensure you’re never alone with your IT problems. As an end-to-end IT support company, we consider our relationship with you as a true partnership, meaning we share your objectives and goals as one entity. This helps us to deliver dedicated tech support which makes your IT environment our top priority.
Being the official certified Tier 1 partner for EMCRC, the IT professionals at Redpalm are a league above with their technical expertise. We offer business IT support 24/7/365 without the costly overhead costs. We offer bespoke IT solutions and help desk support to both large and small organisations with a comprehensive and dedicated service centre.
Our IT Support Services In Peterborough Include:
Get In Touch With redpalm
Experts in Cyber Security and Managed IT Services
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Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.
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24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.
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Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.
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Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.
Accreditations
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Accreditations
Speak to our experts today
0333 006 3366