IT Support Northampton
Let us manage your IT needs so you can focus on what matters most – growing your business and serving your customers
Reliable IT Support for Your Business in Northampton
Do your systems and network seem slow? Does your IT department spend the majority of their time trying to fix IT issues? Do you even have an IT department? Say goodbye to slow technology and infrastructure and free up your time by handing the reins of your technical issues to our experienced IT support in Northampton. By partnering with the right Northampton IT support company, we work with you to solve tech issues quickly and efficiently, meaning you have more time to focus on what you do best!
We know that every business has unique IT requirements. Instead of just focusing on resolving technical issues, our IT support team in Northampton enables you to improve performance and streamline all your business processes. As a trusted IT support company in Northampton, we offer custom IT security and support solutions to help grow your business.
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Better Support, Better User Experience
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8
Average call to answer time in seconds
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92%
Issues resolved same day
How Redpalm Can Support Your Business
Protect & Secure
Cyber threats don’t stop evolving, so neither should you. From Cyber Essentials and IASME certification to phishing training, vulnerability scanning, and incident response, we build layered protection to keep you safe in Northampton.
Recover & Continuity
Disruption happens — what matters is how quickly you bounce back. With backups, disaster recovery, and continuity planning, we minimise downtime and safeguard reputation.
Support Your People
Your people need IT that “just works.” Our ITIL-aligned service desk and on-site engineers give them fast fixes and proactive support, so they stay productive without the tech headaches.
Optimise & Monitor
Don’t just react — predict. With proactive monitoring, health checks, and detailed reporting, we spot issues early, reduce risk, and help you make smarter IT decisions.
Equip & Enable
Getting the right kit shouldn’t be a gamble. We handle hardware, licensing, cloud services, and hybrid IT setup — ensuring you have the tools to perform, without overspending.
Small Business Essentials
Big-business IT made simple for SMEs. Our tailored package blends user support, Microsoft 365 backups, antivirus, and phishing defence — everything you need to stay secure and competitive.
24/7/365 IT System Monitoring
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Our IT Support team in Northampton can effectively monitor your workstations and servers while constantly updating them to provide protection against potential cyber threats. We often receive alerts for potential problems and resolve them before you know they’ve occurred.
Proactive Monitoring
Continuous monitoring of workstations and servers with automatic updates and threat protection.
IT Support Solutions We Offer In Northampton
Our Recent Awards & Accrediteations
We're a certification body for Cyber Essentials and Cyber Essentials Plus, and a Cyber Essentials partner for the East Midlands Cyber Resilience Centre – so you can trust us to help keep you secure
Why Choose Redpalm for Your Northampton IT Support?
Are you facing issues with your internet connectivity or speed? Is your MS Office not operating properly? Are you finding it difficult to install new software or hardware? At Redpalm, no matter what your IT pain points are, our professional IT consultants will always take the lead to ensure that your organisation runs smoothly with minimal disruption. We meticulously plan an ideal IT support solution and are always ready to go the extra mile to help you avoid expensive interruptions to your daily operations.
We also boast a knowledgeable team that delivers trusted and independent IT support services to businesses in Northampton and surrounding areas. If you’re looking for professional assistance for your IT issues, then contact our experienced team today!
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Reasons To Work With redpalm
Personal service
Working with redpalm you get the personal touch, by having a dedicated client manager and a technical engineer assigned to your organisation. Regular in person or remote video meetings enables collaboration with projects or issues.
Trusted with security
Redpalm is a certification body for Cyber Essentials & Cyber Essentials Plus, and a partner within the National Cyber Resilience Centre Group.
Partnerships you need
Redpalm have long-standing relationships with a wide range of respected IT vendors, helping solve your IT challenges.
Technical experts
Redpalm is a Managed Service Provider (MSP) and a leading Microsoft partner. All our engineers are Microsoft certified, ensuring we have the knowledge and expertise to resolve your problems quickly.
Our reach is wide
Redpalm helps hundreds of organisations across various sectors; From international shipping services to a global network of IT engineers.
Value for money
Redpalm’s aim is to provide excellent value for money. We pride ourselves in being able to provide support and advice on the right technology.
Comprehensive IT Roadmap
As your Northampton IT support company, we’ll evaluate where your business currently stands in terms of its IT environment and Cyber Security and then conduct a comprehensive audit of your networks.
Our team will also prepare an IT roadmap, recommending solutions you need to implement in order to function as usual and protect your business from potential threats.
Although you may initially have numerous red flags in the audit, once your business progresses through our detailed IT roadmap, all those can quickly turn into green flags!
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How Does Managed IT Support in Northampton Benefit Your Business?
Proactive IT Support and Infrastructure Management
Partnering with Redpalm means your systems and networks are monitored 24/7/365, reducing downtime and giving you peace of mind. Our IT support covers infrastructure management, cloud migration, patch management, and backup and DR solutions, with our team resolving issues quickly. We take a top-down approach to network design, starting with your business goals to build reliable, scalable solutions that meet both current and future needs.
Robust IT Support Solutions
It’s important to make sure that your IT environment is suitable and optimised for your organisation now but also flexible enough to adapt and grow alongside your business. At Redpalm, our professional IT support team will suggest the right IT solutions that can help reduce the potential risks while increasing your efficiency. This enables you to focus on mission-critical operations that help grow your organisation.
Experienced IT Specialists
When it comes to IT infrastructure audit and management, our professional team of IT consultants work alongside your business to design a strong foundation that makes sure your IT systems are running smoothly at all times! Our proactive IT engineers also work closely with you to quickly discover and resolve all your IT issues.
IT Security Audit
We offer IT security audit to all our IT support clients to help them identify vulnerabilities in their IT environment quickly and fix them before they cause any kind of disruption to your business.
At Redpalm, we’re not only Cyber Essentials certified but also a Trusted Tier 1 Partner of the EMCRC meaning, when you work with us you can rest assured that your business is in safe hands.
We also offer Cyber Essentials and Cyber Essentials Plus Certifications to protect your business from common cyber attacks and show your commitment to cyber security. This makes us one of the most trusted providers for IT Support in Northampton.
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Modern IT Services for Smarter, Safer Business Operations
Managed IT Services
Technology should drive your business, not drain it. With Redpalm, you get responsive support, proactive monitoring, and a trusted partner who keeps IT simple, secure, and reliable.
IT User Support
Fast fixes, clear communication, and zero jargon. Whether it’s onboarding new staff, fixing incidents, or acting as your extended IT team, we give users confidence to get back to work quickly.
IT Procurement
Choosing IT shouldn’t feel like a gamble. From laptops to cloud licences, we cut through the noise to secure the right solutions at the right value — technology that works for your business.
IT Security
Cyber threats don’t wait — and neither should your defences. From phishing training to 24/7 incident response, we keep you ahead of attackers and give you peace of mind.
Cyber Essentials & VMaaS
Show clients, partners, and regulators you take cyber security seriously. We guide you through Cyber Essentials and CE+, and with VMaaS you stay compliant year-round — not just on audit day.
Business Continuity & Disaster Recovery
When disaster strikes — ransomware or server failure — downtime costs money and trust. Our tailored BCDR plans keep data safe and operations running, so you’re always prepared.
Frequently Asked Questions (FAQ)
Our Northampton-based team provides 24/7 monitoring, proactive maintenance,
incident response, and user support. From everyday troubleshooting to long-term IT
strategy, we keep businesses across Northampton, Milton Keynes, Bedford, Luton, and
the wider region secure, reliable, and future-ready.
Working with a local IT partner means faster response times and on-site support when
needed. For organisations in Northampton, Bedford, and
Buckinghamshire, we reduce downtime, boost productivity, and ensure IT always
delivers.
Yes. Our service desk and monitoring tools run around the clock, giving businesses in
Northampton, Bedfordshire, and beyond confidence that issues will be resolved before
they cause disruption.
Security is built into everything we do. We provide patch management, endpoint
protection, Cyber Essentials guidance, phishing training, and incident response — all
tailored to organisations in Northampton, Milton Keynes and the surrounding counties.
Absolutely. Our local team designs, implements, and tests robust backup and disaster
recovery solutions, helping Northampton and regional businesses recover quickly from
outages, ransomware, or data loss.
Yes. Whether you’re hiring in Northampton, opening a new site in Milton Keynes, or
expanding across Bedfordshire or Buckinghamshire, our support grows with you so IT
never holds you back.
Simply reach out to our Northampton office. We’ll review your IT setup, understand
your goals, and create a tailored support package. Onboarding is smooth, quick, and
disruption-free.
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Experts in Cyber Security and Managed IT Services
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Certified Professionals – Our team consists of certified experts in Cyber Security and IT Management.
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24/7 Support – Our team is available around the clock to provide assistance and resolve any IT issues you have.
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Proven Success – Our case studies demonstrate how we have transformed IT environments and improved Cyber Security for our clients.
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Trusted Partnerships – We have established partnerships with leading technology vendors, providing access to the latest tools and solutions.