IT Support Leicester

To ensure that you keep your business network up and running and as secure as possible, it’s crucial that your IT support doesn’t take a backseat. Any company with a digital environment needs to have a robust IT strategy in place to safely benefit from the wonders of technology.

Redpalm’s IT Support primarily focuses on monitoring corporate networks, maintaining IT infrastructure, installing and configuring computer systems and running diagnostics of hardware and software for organisations across Leicester and surrounding areas.

Some of our solutions include:

  • 24/7 1st, 2nd, 3rd Line Support
  • IT Security
  • IT Service Desk Support
  • Vulnerability Management
  • IT System & Network Monitoring

To ensure that you keep your business network up and running and as secure as possible, it’s crucial that your IT support doesn’t take a backseat. Any company with a digital environment needs to have a robust IT strategy in place to safely benefit from the wonders of technology

If you’re looking for IT companies in Leicester, we’ve got you covered!

Get in touch with us today!

Get in touch

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    Proactive Cyber Security

     

    With the decentralisation of IT and rapid increases in the number of cyber attacks, it’s become crucial for every service desk to have strict cyber security processes in place to protect sensitive information and keep your business up and running at all times.

    At Redpalm, we provide you with proactive cyber security solutions and vigilantly monitor all your devices and systems for potential risks. Our IT team has the potential to not only identify vulnerabilities quickly but also to resolve them before they cause any disruption to your everyday operations.

    24/7/365 Service Desk

     

    Our Leicester IT support service desk is available round the clock to offer immediate assistance to your employees and resolve other IT issues spotted by our system monitoring solutions, often before they affect your workflow.

    With the assistance of our 24/7/365 service desk, you can rest assured that your business functions as usual and with minimal system downtime.

    Flexible IT Support

     

    We understand that no two businesses are the same and that you may require different levels of service.

    While some organisations may partner with an IT support company to improve their in-house IT teams’ capabilities, others might want us to work with them as their primary IT department.

    At Redpalm, it’s our technology and experienced professionals that enable us to offer you flexible IT support that’s tailored to your business needs.

    Services

    Cyber Security
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    Technology Procurement
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    Hybrid IT
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    Professional Services
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    Key Accreditations

    At Redpalm, we pride ourselves on our technical expertise and our friendly, personal service. Please get in touch to find out more.

    Testimonials

    What customers say

    Our relationships with our customers are vital. Here’s what some of them are saying:

    Redpalm have been our IT managed service partner since 2016. We have since migrated most of our systems to cloud-based solutions, enabling us to respond quickly to the challenges of hybrid working. Redpalm understand our needs as a national charity and help us to achieve best value from our IT investment. Their friendly staff are always willing to help and consistently achieve positive feedback from our users.

    David – Services Manager
    Church Army

    At The Ramblers, we’ve utilised just some of the support services Redpalm offer when we selected them as our IT Provider 6 years ago. We are continually impressed with the technical knowledge they have, and the friendly nature it comes with. We’ve recently undertaken several security and infrastructure projects with Redpalm – The design, planning and implementation of those projects all went to plan with no issues, and within the agreed timescales.

    Nick – ICT Service Manager
    The Ramblers

    Redpalm have been amazing in assisting us to bring our IT to a position where we are now more streamlined, secure, and robust. The staff are professional and very helpful and are always available at the end of a phone or email to answer those questions. As a result of the support of Redpalm, our staff now have a greater knowledge of IT and cyber security, and more robust processes, systems and policies are in place. We are now future proof!

    Michelle – Senior Manager
    C2C Social Action

    Buying IT equipment through Redpalm makes the procurement journey a breeze; they save us countless hours sourcing parts, and present prices lower than we can find ourselves.

    Paul – Commercial Director
    Komcept Solutions Ltd
    • Redpalm
    Testimonials
    What customers say
    Our relationships with our customers are vital. Here’s what some of them are saying:
    Redpalm have been our IT managed service partner since 2016. We have since migrated most of our systems to cloud-based solutions, enabling us to respond quickly to the challenges of hybrid working. Redpalm understand our needs as a national charity and help us to achieve best value from our IT investment. Their friendly staff are always willing to help and consistently achieve positive feedback from our users.
    David – Services Manager
    Church Army
    At The Ramblers, we’ve utilised just some of the support services Redpalm offer when we selected them as our IT Provider 6 years ago. We are continually impressed with the technical knowledge they have, and the friendly nature it comes with. We’ve recently undertaken several security and infrastructure projects with Redpalm – The design, planning and implementation of those projects all went to plan with no issues, and within the agreed timescales.
    Nick – ICT Service Manager
    The Ramblers
    Redpalm have been amazing in assisting us to bring our IT to a position where we are now more streamlined, secure, and robust. The staff are professional and very helpful and are always available at the end of a phone or email to answer those questions. As a result of the support of Redpalm, our staff now have a greater knowledge of IT and cyber security, and more robust processes, systems and policies are in place. We are now future proof!
    Michelle – Senior Manager
    C2C Social Action
    Buying IT equipment through Redpalm makes the procurement journey a breeze; they save us countless hours sourcing parts, and present prices lower than we can find ourselves.
    Paul – Commercial Director
    Komcept Solutions Ltd

    Reasons to work with Redpalm

    Personal service

    Working with Redpalm you get the personal touch, by having a dedicated client manager and a technical engineer assigned to your organisation. Regular in person or remote video meetings enables collaboration with projects or issues.

    Technical experts

    Redpalm is a Managed Service Provider (MSP) and a leading Microsoft partner. All our engineers are Microsoft certified, ensuring we have the knowledge and expertise to resolve your problems quickly.

    Trusted with security

    Redpalm is a certification body for Cyber Essentials and Cyber Essentials Plus, and a Tier 1 partner within the National Cyber Resilience Centre Group.

    Our reach is wide

    Redpalm helps hundreds of organisations across various sectors; From international shipping services to a global network of IT engineers.

    Partnerships you need

    Redpalm have long-standing relationships with a wide range of respected IT vendors, helping solve your IT challenges.

    Value for money

    Redpalm’s aim is to provide excellent value for money. We pride ourselves in being able to provide support and advice on the right technology for your needs, making the most out of your investment.

    Overview of the IT Support Solutions We Offer in Leicester

    Redpalm’s IT Support Solutions in Leicester:

    • Cyber Essentials and Cyber Essentials Plus Certification
    • IT Infrastructure Audit & Management
    • Budget Planning
    • Cloud Computing Solutions
    • Backup & DR Planning
    • Cloud Migration & Management
    • User Education
    • Security Training
    • IT Relocation
    • Managed IT Services
    • IT Systems Health Checks
    • IT Consultancy

     

    Find Out More

    Redpalm’s IT support Leicester primarily focuses on monitoring corporate networks, maintaining IT infrastructure, installing and configuring computer systems and running diagnostics of hardware and software for organisations across Leicester and surrounding areas.

    Proactive Cyber Security

    With the decentralisation of IT and rapid increases in the number of cyber attacks, it’s become crucial for every service desk to have strict cyber security processes in place to protect sensitive information and keep your business up and running at all times.

    At Redpalm, we provide you with proactive cyber security solutions and vigilantly monitor all your devices and systems for potential risks. Our IT team has the potential to not only identify vulnerabilities quickly but also to resolve them before they cause any disruption to your everyday operations.

    24/7/365 Service Desk

    Our Leicester IT support service desk is available round the clock to offer immediate assistance to your employees and resolve other IT issues spotted by our system monitoring solutions, often before they affect your workflow.

    With the assistance of our 24/7/365 service desk, you can rest assured that your business functions as usual and with minimal system downtime.

    Flexible IT Support

    We understand that no two businesses are the same and that you may require different levels of service.

    While some organisations may partner with an IT support company to improve their in-house IT teams’ capabilities, others might want us to work with them as their primary IT department.

    At Redpalm, it’s our technology and experienced professionals that enable us to offer you flexible IT support that’s tailored to your business needs.

    Request Call Back
    Book your free IT Review
    Book now
    Read more
    Get your free Cyber Risk Score
    Get now

    Redpalm has been offering robust IT support to businesses in Leicester for over a decade. By partnering with us, you can leverage the best in class IT solutions that are fully customised to suit the needs of your organisation and employees.

    Our fully certified and highly knowledgeable IT team has hands-on experience in delivering incredible accountability and responsiveness.

    With a seamless blend of our leading IT support services and highly qualified and experienced professionals, we offer your business an unrivalled level of flexibility and customer service.

    IT Network Security & Remote Network Monitoring

    With cyber threats increasing at a rapid speed, network security has become essential to ensure your organisation is always on the driver’s seat.

    Redpalm offers you top of the line IT network support services to help you consistently monitor your servers, quickly discover new vulnerabilities whilst simultaneously keeping potential cyber threats at bay!

    As your dedicated IT support company, we offer remote network monitoring services that can help discover and fix IT issues without having to visit your workplace.

    Network Infrastructure Management

    The key to your organisation’s success is having a network infrastructure that’s both robust and in line with your business objectives.

    Our IT specialists, therefore, offer network infrastructure management services that are specifically tailored to your business, your products and services, and your customers’ demands.

    We also work closely with your business to conduct regular infrastructure audits and resolve issues as quickly and efficiently as possible.

    Empower Your Employees IT Security Skills With Our Leicester IT User Training

    With the need for robust IT systems for modern companies, your staff need to be IT trained and aware of any cyber threats to your business.

    At Redpalm, we offer user training services catering to employees at all levels. Our IT team can empower your staff about the latest cyber security procedures and how they can safeguard confidential business-critical information while increasing their overall efficiency.

    Find Out More

     

    Why Invest in IT User Training?

    In the digital age, with technology constantly evolving, it’s become essential to ensure that your employees are up-to-date with the latest IT security solutions.

    While it’s crucial to have robust IT infrastructure in place, your business cannot afford to fall behind in terms of the latest technology. That’s where Redpalm can make all the difference.

    We offer exceptional user training to your staff and assist them in maximising the usage of IT systems in a safe manner. We can also help you optimise your systems to ensure that they don’t disrupt your employees’ everyday tasks.

    Why Choose Redpalm for Your Leicester IT Support?

    Are you facing issues with your internet connectivity or speeds? Is your MS Office not operating properly? Are you finding it difficult to install new software or hardware?

    At Redpalm, no matter what your IT pain points are, our professional IT consultants can take the lead to ensure that your organisation runs smoothly with minimal disruption. We meticulously plan your ideal IT support solution and are always ready to go the extra mile to help you avoid expensive interruptions to your daily operations.

    We also boast a knowledgeable team that delivers trusted and independent IT support services to businesses in Redpalm and surrounding areas.

    If you’re looking for professional assistance for your IT issues, then contact our experienced team today!