Managed IT Services Peterborough

Is your IT team frequently overwhelmed by mundane, maintenance tasks? When was the last time you upgraded your endpoints?

If you think that your IT support and solutions have the potential to be more strategic, organised and efficient, then Redpalm’s managed IT solutions are the perfect compliment for businesses located in Peterborough and surrounding areas.

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Overview of Our Peterborough Managed Services

As a leading Managed Services Provider (MSP) we offer solutions to suit all technical requirements while delivering industry-leading value allowing your IT team to spend more time focused on core business activities. With our managed IT solutions, we ensure that your business has a robust IT infrastructure and strategy in place with predefined work processes that assist in measuring user satisfaction and quality of service delivery.

Partner with Redpalm, your business will benefit from the insight and expertise of one of the UK’s leading MSPs in enhancing your IT environment and processes.

Book your free, no obligation consultation with us today to get started!

Our core expertise covers

  • Flexible IT Support Services
  • Dedicated Service Desk For All Your Needs
  • On-site IT Support
  • Monthly Reporting and Service Review Meetings
  • Infrastructure Audits Including Risk Assessments
  • Patching of your IT infrastructure and Estate
  • Imaging of Client Devices and Rollout
  • Managed Backups (Backup-as-a-Service) With Monthly Restore Tests
  • Managed Disaster Recovery (DisasterRecovery-as-a-Service) With Regular Testing
  • Development of IT Strategy and Plan
  • Cloud Computing Services and Hosting
  • Fully Managed IT Solutions
  • Managed Network and WiFi
  • Managed Print Services
  • Software and Application Support
  • Third-party vendor Management
  • Managed Antivirus
  • User Training From Microsoft 365 to Cyber Security Awareness
  • Training and Development of the In-house IT Team
  • Hardware Break-fix for Servers, networking and more
  • Robust IT Migration and Relocation
  • Secure and Certified Data Erasure

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Strengthen Your Network Infrastructure with Our Managed IT Support in Peterborough

With Redpalm’s fully managed IT support, you can now avoid unnecessary downtime and inefficiencies as you streamline your business processes. We ensure the safety and stability of your network infrastructure with our 24/7 monitoring, meaning we are in a position to quickly identify any issues in your business network.

With our distinguished Peterborough IT support for businesses, we facilitate and promote efficiency and faster delivery of business-critical activities without incurring unnecessary overhead costs.

Reduce Downtime

As your dedicated managed services provider, we keep an eye on the availability, viability, health and performance of your business network and IT environment to reduce downtime while making sure that you continue delivering exceptional operational results in line with your business requirements. 

Proactive and Dynamic Network Monitoring

With our managed services, you gain access to expert IT support that ensures end-to-end protection of your business network with its 24/7/365 monitoring.

Thorough Network Access Management

At Redpalm we work with you in establishing secure connections to your users and applications from anywhere in the world, over any cloud solution.

Improved User Experience

With our proficient managed IT support and solutions, we effectively set up and manage your users without any delays, meaning that your team’s productivity and work satisfaction levels are maintained. 

Automation of Processes

With our professional managed service support, you will be able to focus solely on operating your business and keeping ahead of your competitors as we handle the processes. 

At Redpalm, we use the latest updates and advanced automation tools to effectively manage and monitor your business functions. This means you are no longer tethered to manual systems, meaning there’s more time available to concentrate on core business activities. 

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What does this button do again?

We all get excited about new technology. Most IT consultancy companies do good installations, creating a real buzz about your new investment. But afterwards, they disappear, leaving you scratching your head as to which bit does what and why. We don’t do that. We provide training that sticks and support that lasts, so you’ll always know precisely what that button does.

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Fortify Your Data Centre and Cloud with Our Managed IT Services in Peterborough

With further strides forward in digital transformation, you need to ensure that your business is connected across multiple users, devices and applications in the most secure manner possible. With our unified endpoint management solutions, we assist you in managing this layered digital environment to enhance efficiency, security, productivity and cost control.

Acquire Cloud Expertise

With Redpalm as your managed services partner, you won’t be limited in terms of technical expertise, which means you benefit from superior cloud optimisation. 

Our professional team with their managed data centre and cloud expertise can build into your in-house IT capabilities and infrastructure to bridge technical gaps in your organisation. This means you make the most of our cloud proficiency without investing additional resources in training and upskilling. 

We provide end-to-end IT management and support with our distinguished Identity and Access Management (IAM) solutions, cloud-based cyber security, and by extension, comprehensive cloud operations coverage. 

Effective Management of Cloud Costs

As a part of our IT managed service, we offer insights on costs related to cloud infrastructure and technology procurement while suggesting ways to reduce these expenses for better alignment with your business objectives. 

Safe and Secure Data Management 

Our managed services effectively optimise your business data storage, leveraging our experience providing managed IT support to an extensive range of clients. This includes the management of complex and layered workloads, dependencies and legacy hardware for many business enterprises. 

24/7 1st, 2nd and 3rd Line Tech Support

From onsite engineer support to telephone support, we have integrated 1st, 2nd and 3rd line support structures in place with comprehensive IT solutions that can ensure the help you need is always available. 

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Give Your Network Security a Boost with Our Managed Services in Peterborough

As a part of our IT support services and solutions, we provide smarter ways to safeguard your business network and IT environment. When you partner with us, you gain instant access to top-level technical support that includes outstanding security expertise.

Identify Potential Digital Threats

At Redpalm, we provide managed IT support services that offer real-time and proactive network monitoring that mitigate the need for manual network security. By managing and maintaining the health and performance of your IT infrastructure, we can help you reduce downtime and improve business productivity.

Extensive Network Visibility

With our managed Security Information and Event Management (SIEM) solutions, we assist businesses in minimising the impact of cyberattacks and data breaches. This frees up your in-house IT team so they can concentrate their time on core business activities and functions. 

Hands-On IT Security and Support

As a part of our managed IT services, you receive guidance, advice, tips and tech support in real-time from our team of experts on any and all aspects of your IT infrastructure.

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The perfect recipe for recovery

It’s not about failing, it’s how you recover that counts. When was the last time you performed a disaster recovery test and everything went according to plan? We can build your unique recovery recipe using our carefully concocted mix of knowledge, expertise and experience.

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Why Choose Redpalm for Your Peterborough Managed Services?

If your IT team is under stress due to limited expertise, resources or time, you’re likely to exhaust your team and begin running into operational issues. As your managed service provider, we work with you to improve your IT efficiency and deliverables as you achieve business targets and goals.

Make the most of our customer-centric approach to amplify your business serviceability and free up your IT resources to achieve business transformation and profitability.