Managed IT Services Milton Keynes

Is your IT team frequently overwhelmed by mundane, maintenance tasks? When was the last time you upgraded your endpoints?

With so many business-critical operations to focus on, repetitive tasks can add to the pressure of your in-house IT department. This is one area where our managed IT solutions provides real, measurable benefits to our clients.

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MANAGED SERVICES

Overview of Our Milton Keynes Managed Services

By partnering with an experienced managed services provider (MSP) like ourselves, you can rest assured that your business data and operations are in safe hands. At Redpalm, we offer our industry-leading IT solutions to clients in Milton Keynes and are proud to work alongside some well-known brands. With our managed services, we focus on supporting and helping businesses to manage their IT infrastructure.

Whether you are looking for quality improvements to your systems and processes, IT support and innovation or IT skills coverage, we are certain that our team will surpass your expectations. Book a free, no obligation consultation with us today to discover how we can assist you!

Our core expertise covers

  • Flexible IT Support Services
  • Dedicated Service Desk For All Your Needs
  • On-site IT Support
  • Monthly Reporting and Service Review Meetings
  • Infrastructure Audits Including Risk Assessments
  • Patching of your IT infrastructure and Estate
  • Imaging of Client Devices and Rollout
  • Managed Backups (Backup-as-a-Service) With Monthly Restore Tests
  • Managed Disaster Recovery (DisasterRecovery-as-a-Service) With Regular Testing
  • Development of IT Strategy and Plan
  • Cloud Computing Services and Hosting
  • Fully Managed IT Solutions
  • Managed Network and WiFi
  • Managed Print Services
  • Software and Application Support
  • Third-party vendor Management
  • Managed Antivirus
  • User Training From Microsoft 365 to Cyber Security Awareness
  • Training and Development of the In-house IT Team
  • Hardware Break-fix for Servers, networking and more
  • Robust IT Migration and Relocation
  • Secure and Certified Data Erasure

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MANAGED SERVICES

Grow Your Organisation with Our Exceptional Managed IT Support in Milton Keynes

As your managed services provider, we customise our IT solutions to your business requirements to make sure your organisation is up and running at all times. We are committed to delivering a consistent 24 hour support and monitoring service while supporting your business through every IT challenge that comes its way.

Managed IT & Outsourcing Services

With our robust IT support services, you’ll receive 24/7/365 network monitoring and data backup support. Our seasoned service desk analysts will provide you with a single point of contact for 1st, 2nd, and 3rd line of support along with a customised suite of communication channels.

Managed Backup Solutions

We offer an agile IT infrastructure along with managed backup solutions to enable you to access your business data from any device, anywhere while ensuring that it can be restored with crucial data as quickly as possible after an emergency.

IT Security & Compliance

As your MSP, we look after all your IT security and compliance on a daily basis and ensure robust protection. At Redpalm, we also offer vulnerability assessments, penetration testing, and security risk assessments.

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What does this button do again?

We all get excited about new technology. Most IT consultancy companies do good installations, creating a real buzz about your new investment. But afterwards, they disappear, leaving you scratching your head as to which bit does what and why. We don’t do that. We provide training that sticks and support that lasts, so you’ll always know precisely what that button does.

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MANAGED SERVICES

Improve Your IT Infrastructure with Our Milton Keynes Managed IT Solutions

Whether you want to upgrade your legacy systems, develop and implement new ones or enhance your data security compliance, Redpalm can utilise our decades of combined experience to relieve technical time sinks within your business.

At Redpalm, our seasoned IT support team is here to ensure that you achieve your IT goals and increase efficiency so that your in-house IT team can focus on other mission-critical operations.

Your First Point of Contact

When faced with a technical challenge within your organisation, you’ll want to receive answers quickly to ensure your systems remain operational, or to put your business back on its feet as soon as possible.

At Redpalm, our 24/7/365 service desk is committed to swiftly resolving your IT issues while offering a solution that’s fully tailored to your business needs. Being your first point of contact, our experienced IT management team leverages their proficiency in software and hardware technologies to diagnose and solve issues caused by your IT systems.

Network Monitoring

As your managed IT services provider, we can monitor all your business’ endpoints 24/7 to ensure that, in case you experience any issues, your daily operations are not affected and all your devices and data are up to date.

By partnering with us, you’ll receive complete access to our pro-active network monitoring solutions that scan your endpoints in real-time and immediately notifies our service desk in case of an issue, allowing us to solve it. 

Cloud Data Backup

When you work with Redpalm, we ensure that your data is backed up at all times by leveraging advanced cloud storage solutions, and that they can be accessed from anywhere around the world.

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The perfect recipe for recovery

It’s not about failing, it’s how you recover that counts. When was the last time you performed a disaster recovery test and everything went according to plan? We can build your unique recovery recipe using our carefully concocted mix of knowledge, expertise and experience.

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MANAGED SERVICES

Identify How to Boost Your IT Security with Our IT Support Services in Milton Keynes

While network security is crucial for every organisation, implementing a stable IT infrastructure that’s in line with your business needs can come with its own set of challenges.

However, by working with an experienced managed IT solutions provider like Redpalm, you can rest assured that all your operational inefficiencies and issues are taken care of.

Working alongside our IT solutions, our 24/7 network monitoring keeps your business devices protected from potential cyber attacks with minimal effect at a user level.

SIEM (Security Information and Event Management)

As your MSP, we ensure that you have a 360˚view of everything that’s happening in your IT systems and on all business devices.

Our experienced IT management team offers you real-time updates regarding security alerts and other suspicious activities found in your IT systems. When an issue is detected, our IT team will fix it in no time while providing you with a plan of action to prevent future data breaches and cyber attacks.

24/7 IT Service Support

Our 24/7 service desk at Redpalm is the core of our managed IT support, which functions as an essential interface for our clients’ BRM (business relationship management).

The team at Redpalm is fully committed to delivering consistent IT support to your business along with being available round the clock!

As customer experience is our top priority, Redpalm’s 24/7 service desk acts as your single point of contact while providing a suite of communication channels tailored to your business needs. We also provide you with self-service operations that are supported by strong Identity Management processes.

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MANAGED SERVICES

Why Choose Redpalm for Your Milton Keynes Managed Services?

A prominent managed services company, Redpalm extends its 24/7 IT support to customers in Milton Keynes and the wider Buckinghamshire area.

With our Operations Centre based in Northampton, we have the opportunity to make our IT services available for a wider client base for consistent helpdesk support and scheduled project work. This has led to Redpalm offering its services to businesses headquartered in Milton Keynes.

We can effectively manage your IT infrastructure or work as an extended team to help you curate fully tailored IT solutions.

To find out more about our outsourced IT management services, get in touch with us today!