Managed IT Services Leicester

Is your IT team frequently overwhelmed by mundane, maintenance tasks? When was the last time you upgraded your endpoints? An efficient and stable IT system is imperative to running a successful IT department and business. Moreover, having robust IT infrastructure can help you improve your efficiency as well as business growth.

At Redplam, we tailor our managed IT services to fit your business requirements while offering actionable, integrated solutions to improve your IT infrastructure and security.

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MANAGED SERVICES

Overview of Our Leicester Managed Services

We deliver an array of agile, accredited managed services from pro-active network monitoring to DRaaS (Disaster-Recovery-as-a-Service) and BaaS (Backup-as-a-Service) solutions.

Our team at Redpalm has a wealth of experience in offering managed IT solutions to an extensive range of organisations, both in the public and private sectors.

To find out more about how we streamline and optimise your IT operation, book your free, no obligation consultation with us today!

Our core expertise covers

  • Flexible IT Support Services
  • Dedicated Service Desk For All Your Needs
  • On-site IT Support
  • Monthly Reporting and Service Review Meetings
  • Infrastructure Audits Including Risk Assessments
  • Patching of your IT infrastructure and Estate
  • Imaging of Client Devices and Rollout
  • Managed Backups (Backup-as-a-Service) With Monthly Restore Tests
  • Managed Disaster Recovery (DisasterRecovery-as-a-Service) With Regular Testing
  • Development of IT Strategy and Plan
  • Cloud Computing Services and Hosting
  • Fully Managed IT Solutions
  • Managed Network and WiFi
  • Managed Print Services
  • Software and Application Support
  • Third-party vendor Management
  • Managed Antivirus
  • User Training From Microsoft 365 to Cyber Security Awareness
  • Training and Development of the In-house IT Team
  • Hardware Break-fix for Servers, networking and more
  • Robust IT Migration and Relocation
  • Secure and Certified Data Erasure

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What does this button do again?

We all get excited about new technology. Most IT consultancy companies do good installations, creating a real buzz about your new investment. But afterwards, they disappear, leaving you scratching your head as to which bit does what and why. We don’t do that. We provide training that sticks and support that lasts, so you’ll always know precisely what that button does.

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MANAGED SERVICES

Ensure Your Organisation and IT Infrastructure Is Supported and Protected with Our Leicester Managed IT Solutions

When it comes to your IT infrastructure and software, it’s important to be aware of all the potential cyber security risks you may face.

At Redpalm, our seasoned IT professionals not only ensure that your IT systems, servers, and networks are monitored 24/7, but also ensure they are working at optimal performance by actioning fixes as they are needed.

Your Managed IT Services Partner

Our IT management team at Redpalm don’t simply offer a ‘one-size-fits-all’ approach to IT support. Instead, we work with you as your business’ extended IT team, understanding your organisation’s requirements and expectations to customise our managed services accordingly.

User Training

With Redpalm’s user training support, you can empower your staff to leverage and make the most of both existing and new technology. Our training packages cater to every employee in your business and cover an array of topics from GDPR and cyber security awareness to Office 365, making Redpalm an invaluable aspect of staff onboarding.

Customised IT Support

At Redpalm, we offer IT support services tailored to your business needs, irrespective of whether you need additional manpower and technical expertise or fully managed IT solutions. 

Industry-Leading Tools & Technologies

We offer clients industry-leading technologies and IT systems along with a suite of RMM (Remote Monitoring and Management) and ITSM (IT Service Management) tools.

As your managed services provider, we’re also committed to offering you an exceptional customer experience, whether you’re a long standing or brand new client.

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The perfect recipe for recovery

It’s not about failing, it’s how you recover that counts. When was the last time you performed a disaster recovery test and everything went according to plan? We can build your unique recovery recipe using our carefully concocted mix of knowledge, expertise and experience.

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MANAGED SERVICES

Reduce Your IT Expenses and Improve Business Efficiency with Our Managed IT Solutions in Leicester

With customer experience at the core of our IT support services, Redpalm works with you to reduce IT system errors and inefficiencies to ensure your mission-critical operations aren’t disrupted and that your business consistently runs smoothly.

Customer-Centric Solutions

As your MSP, we understand that your business needs keep evolving. This is why our 24/7 service desk ensures that our IT solutions are not only available to you round the clock but also customised to your requirements.

Our IT management team also has the potential to adapt to the latest technological trends and implement IT solutions that can improve your business’ efficiency.

Minimise System Downtime

With our automated managed IT services, we aim to fix all technical issues as swiftly as possible in order to help you reduce system downtime and enable your in-house IT team to concentrate on mission-critical operations.

Hardware Resources and Break-Fix

With an extensive range of resources, the IT management team at Redpalm are able to evaluate your hardware and offer tailored recommendations that are in line with your organisation’s needs.

In the event of hardware failure, we also offer a break-fix solution for your networking equipment, servers, IT systems, and much more. 

Leveraging our hardware resources, we help ensure your systems are up and running quickly so that you can focus on revenue-generating functions.

Solutions That Work for Your Business

At Redpalm, we boast a team of managed IT professionals with hands-on experience assisting hundreds of organisations, from both private and public sectors, and delivering unbiased IT solutions.

Our IT team’s agile approach is what helps us provide you with solutions that can fix your IT issues as efficiently as possible.

Your Trusted Managed Services Provider

As your managed services provider, we understand that data is the lifeblood of your organisation and therefore ensure you have a robust IT system in place to keep your business-critical information safe and secure.

With our managed IT services, we can also assist you in being more flexible and resilient while ensuring your business runs smoothly.

Redpalm has been a trusted IT partner for organisations across the UK for more than a decade. With hands-on experience in almost every aspect of the IT industry, we offer reliable and impartial advice to all our clients.

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MANAGED SERVICES

Why Choose Redpalm For Your Leicester Managed Services?

We offer our industry-leading IT solutions to clients in Leicester and are proud to work alongside well known brands including NHS Trusts, charities and businesses.

We offer an array of managed IT solutions which includes IT system management and monitoring, 24/7 service desk, IT support, and cyber security solutions. With our managed services, we focus on supporting and helping businesses manage their IT infrastructure in the most effective way possible.

Whether you are looking for quality or efficiency improvements, IT innovation or IT skills coverage, we are certain that our team will surpass your expectations.

Book your free consultation with us today to find out how we can help your IT team and business!

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