Login to smartSERVE™, the self-service portal for our 24/7 UK based Service Desk.

The Redpalm Service Desk forms part of our redCARE SinglePoint™ brand of services, which focus on offering one point of contact that removes the need for customers to deal with multiple vendors. This includes the ability to provide Network Monitoring, Wellness Reporting, Proactive Alerts, 3rd Party Vendor Management, SLA-based fixes with a money-backed guarantee to never hit voicemail, boasting an average time to answer calls of 4 seconds, emphasising the importance we put on achieving excellent levels of service via or redCARE SinglePoint™ brand.

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