Services

Redpalm’s portfolio of value-added IT services are designed with one goal in mind; to deliver real-world benefit to your business.

About redCover

redCOVER is the Hardware Support Service from Redpalm. It offers our customers installation, maintenance and technical support across a wide range of networking & server devices. Our Managed Services combine a 24/7 operation with a proactive team of technical support specialists who are highly trained to deal with the latest IT systems.

redCOVER provides a single point of contact across your whole IT infrastructure reducing overhead whilst ensuring service levels are kept to an optimum level.

We provide a full range of IT support services across the UK, Ireland and mainland Europe. Our first rate support guarantees quality of service delivery, improving uptime and availability, operational efficiency whilst reducing costs. Redpalm provides IT support services across all the major technology platforms, networks and vendors, ensuring fast resolution time through our on-site and field-based technical teams.

Our Engineers boast an impressive array of technical competencies, please refer to the Microsoft and Cisco links below -this serves as an example of the high standard of accreditation available, however please bear in mind that we can align an engineer that will meet virtually any specialist area you require.