Services

Redpalm’s portfolio of value-added IT services are designed with one goal in mind; to deliver real-world benefit to your business.

Through value-added IT services designed to deliver real-world benefit, we provide highly competitive rates available in a range of on-demand managed services and maintenance support.

From the provision of rented co-lo/rackspace and fully managed hosted applications, through to our ServiceDesk and Hardware Break Fix contracts, we are a service provider that caters to almost any services requirement. Our 24/7 ServiceDesk offers proactive network monitoring, incident management, first and second line support, and highly capable knowledge resource. Our European-wide team of onsite engineers ensures Fix or Replacement of all major vendors/technologies offering unlimited Service Level Agreements including 2hr “Guaranteed Fix” option for the most critical environments. Range of Service on offer include 24/7 SERVICE DESK, HARDWARE BREAK/FIX MAINTENANCE, ONSITE AND REMOTE CONFIGURATION, ONLINE BACKUP, IT ASSET & LIFECYCLE, REMOTE NETWORK MONITORING and SOFTWARE ASSET MANAGEMENT.